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Project Manager with Telecom domain (Wisconsin Locals Only)

Milwaukee, WI, US • Posted 2 days ago • Updated 2 days ago

Contract Independent

Contract W2

12 Months

No Travel Required

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

Project Manager
Telecommunication
ITIL

Summary

Hiring,

Greetings from Modern Agile Technologies.

Position: Project Manager with Telecom Domain Experience

Locaion: 100% Remote Wisconsin (Locals Only)

Type: Contract

Work Arrangement: 100% Remote
Important: Candidates must be currently residing in Wisconsin. This position is not open to nationwide candidates.

Key Responsibilities:

Provide technical support for telecommunications and collaboration solutions.
Support and analyze telecommunication services, network/server hardware, software, and infrastructure.
Troubleshoot and resolve technical issues across projects and business teams.
Coordinate service provisioning, infrastructure hosting, upgrades, and infrastructure changes.
Support the integration of telecom-related hardware and software for the ETF Call Center.
Act as a technical liaison between Call Center management, IT teams, business users, and vendors.
Support collaboration tools and end-user technology.
Follow ITIL-based Incident, Problem, and Request Fulfillment processes.
Research and support new technologies, technology integration, training, and user adoption.
Develop user documentation, how-to instructions, training materials, and service portals.
Partner with business analysts, technology teams, vendors, and end users to deliver solutions.

Ideal Background:
Experience with network/telecommunications, collaboration tools, technical troubleshooting, ITIL/ITSM, service operations, call center technology, infrastructure, and vendor coordination.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91131370
Position Id: 9075592
Posted 2 days ago

Contact the job poster

Anji Palakunta

Recruiter @ Modern Agile Technologies, LLC

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