Salesforce Data Cloud/Data 360 Expert - Remote

Job Title: Salesforce Data Cloud/Data 360 Expert
Location: Remote
Can do Only W2, No C2C

Job Description:

• Client is seeking an experienced Salesforce Data Cloud/Data 360 Expert to join our team. This role will focus on designing, implementing, and optimizing Salesforce Data Cloud solutions-including Data Cloud One-to drive unified customer profiles, identity resolution, segmentation, and real-time personalization. The candidate will bring technical expertise and business acumen, working closely with IT and business teams to unlock the full value of our Salesforce ecosystem.
• Lead design and implementation of Salesforce Data Cloud / Data 360 (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud.
  Develop and manage data models, identity resolution rules, and segmentation frameworks.
• Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets.
• Implement zero-copy/federation, sandbox strategies, and governance models for scale and compliance.
• Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables.
• Drive real-time data ingestion, profile unification, and personalization use cases.
  Provide guidance on data governance, optimized credit consumption, and other sustainability best practices
• Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows.
• Stay updated on roadmap features, particularly Data Cloud One, Agent force, and AI-driven capabilities, and advise on adoption strategies.
  Train and mentor internal teams on best practices for Data Cloud usage.

Required Qualifications:

• 5+ years Salesforce ecosystem experience, with at least 2 3 years focused on Salesforce Data Cloud.
• Hands-on expertise with Data Cloud One, including staging schemas, multi-org/companion org harmonization, and governance.
• Strong understanding of identity resolution, householding, data modeling, and segmentation.
• Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources.
• Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows).
• Knowledge of credit consumption strategies, sandbox replication, and zero-copy/federation approaches.
• Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions.
• Salesforce Data Cloud Consultant Certification strongly preferred.

Preferred Skills:

• Experience with Agent force / AI Copilot integrations.
• Familiarity with Adobe, Live Ramp, Sprinklr, or other Martech/Adtech platforms.
• Strong understanding of data governance, privacy compliance (GDPR/CCPA), and security best practices.
• Background in nonprofit or healthcare industries is a plus

Best Regards:

Bindu M
Phone:
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