Senior Project Manager / Project Manager – Life & Annuity Solutions

Job Description:

• Lead end-to-end delivery of complex Life & Annuity digital initiatives, including policyholder, agent, and servicing portals, from concept through production and post-launch stabilization.
• Manage cross-functional project teams spanning business stakeholders, solution architects, development, QA, vendor partners, and operations to ensure on-time, on-budget delivery.
• Serve as a hybrid Project Manager and Solution Architecture partner, translating business requirements into scalable technical solutions aligned with enterprise architecture standards.
• Successfully plan and execute implementations of vendor platforms (including Sureify) as well as highly customized, insurer-specific solutions.
• Oversee Sureify portal implementations, including configuration, customization, data integration, user experience alignment, and coordination with Sureify product and technical teams.
• Drive requirements definition, solution design reviews, integration strategy, and implementation planning for core systems, policy admin systems, CRM, document management, and third-party services.
• Develop and maintain detailed project plans, milestones, risk registers, and dependency tracking across multiple concurrent workstreams.
• Actively manage scope, schedule, budget, and resource allocation while proactively identifying and mitigating delivery risks and issues.
• Facilitate executive-level and steering committee communications, providing clear status reporting, decision support, and issue escalation.
• Coordinate system integrations and data flows across internal platforms and external vendors, ensuring security, compliance, and performance standards are met.
• Lead vendor selection, contract execution support, and ongoing vendor performance management.
• Partner with business leaders to align digital transformation initiatives with strategic objectives, regulatory requirements, and customer experience goals.
• Support change management activities, including stakeholder readiness, training coordination, and production rollout planning.
• Ensure adherence to SDLC, Agile, or hybrid delivery methodologies and promote continuous improvement in delivery practices.
• Travel regularly to Pittsburgh to support on-site project execution, stakeholder engagement, and critical delivery milestones