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Lead ERP Implementation Specialist

New York, NY, US • Posted 5 hours ago • Updated 5 hours ago

Full Time

Occasional Travel Required

On-site

$160,000 - $200,000/yr

Fitment

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Job Details

Skills

ERP
Finance
CPA
ERP Implementations
ERP Systems

Summary

We are seeking a Lead ERP Implementation Specialist. In this role you ll be owning relationships with our customers and working alongside the growing CX team to deliver the best-in-class customer experience from onboarding to go-live and beyond.

This is an intense, hands-on role with full ownership. We expect you to push for excellence and raise the bar.

Role Responsibilities:

own end-to-end ERP implementations and long-term customer relationships
deliver best-in-class onboarding, go-live execution, and ongoing CX excellence
collaborate with founders, product, and engineering to shape the roadmap based on real customer feedback
establish and evolve implementation methodologies, processes, and operational standards
challenge the status quo of what world-class ERP customer success looks like
drive outcomes that meaningfully accelerate customer adoption and satisfaction

Requirements:

Hardcore work ethic and high agency
3-6+ years of experience in ERP implementations, ERP functional consulting, or accounting/advisory
Strong preference for an accounting or audit background
Deep understanding of ERP systems, finance workflows, and implementation best practices
a customer-service extraordinaire who loves solving complex problems
Ability to thrive in fast-moving, early-stage environments with high ownership
Expertise in Accounting, audit, ERP systems, CPA

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: dicects
Position Id: 9049764
Posted 5 hours ago

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Dice CTS

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