Sr IT Program Manager - ICX/CCAAS

Sr Program Manager Location : San Jose CA In Brief - Program manage "WhatsApp Capability for India Expansion" initiative in the Integrated Customer eXperience (ICX) route to market and others as prioritized by the C&P BCDD 7-10 yrs Tech Program Mgt exp in Interactive Customer experience especially thru Whats App outreach Inbound IVR ( Interactive Voice Response) Someone who has had experience with IVR automation ( Amazon Connect) Experience with Sales and Customer experience

Job Details Senior Program Manager Long Term Contract San Jose, CA The Challenge The Enterprise Sales Services team within Cloud Technology is at the center of enabling world-class Sales technologies, including our own, to help achieve sales strategic business goals at Client. Our goal is to drive sales effectiveness & sales efficiency by optimizing selling workflows .Your challenge will be to partner with global sales- ops and the team to deliver leading edge enterprise experiences. In this ne

Actual Title of the role: Senior Program Manager Key Responsibilities: Lead and manage complex cross-functional programs from initiation through execution and closure. Define program scope, objectives, timelines, milestones, and success metrics aligned with organizational goals. Partner with executive leadership, business stakeholders, engineering, finance, operations, and other teams to ensure strategic alignment. Establish and maintain program governance frameworks, reporting c

Senior Program Manager (MS Dynamics) Location: san Jose, CA (Onsite) Experience : 15+ Years required What you will do The ideal candidate is an influential leader, has global business experience, and masters the fundamentals of project management, with an ability to get things done.You will improve the quality and delivery of our cross-functional technology programs, focused on driving operational excellence.You will jump into any situation to quickly understand and assess business need