Policy and Program Analyst || U.S.C & Public Trust Clearance Mandatory
12+Months
Falls Church, VA (Onsite)
W2 Only (No C2C)
Position Summary:
Support policy development and implementation efforts across complex organizations by combining research and analysis with project support, stakeholder engagement, and change enablement. This role drafts and maintains policy artifacts, drives PMO activities, develops executive-ready communications and training materials, and identifies opportunities to improve processes and user experience.
Key Responsibilities:
- Provide project and portfolio support: track actions and milestones, coordinate risks and dependencies, prepare agendas and minutes, and produce status updates.
- Conduct research and environmental scans; synthesize findings into options analyses, impact assessments, and recommendations.
- Draft, edit, and maintain policy documents, SOPs, directives, memos, playbooks, and process documentation.
- Facilitate stakeholder engagement: gather and refine requirements, coordinate reviews, adjudicate comments, and document decisions.
- Create executive-level materials including briefs, talking points, one-pagers, FAQs, and dashboards.
- Plan and support rollout and change activities: implementation roadmaps, communications, and training content.
- Map current and future state processes; identify gaps and opportunities to improve efficiency, consistency, and user experience.
- Develop training and performance support assets such as slide decks, process maps, quick-reference guides, and job aids.
- Maintain organized repositories and version control; ensure quality, accuracy, and professional presentation across deliverables.
- Manage multiple priorities and deadlines in a fast-paced, stakeholder-rich environment.
Required Qualifications:
- Bachelor’s degree in public policy, public administration, business, healthcare administration, communications, management, or a related field.
- Professional experience in policy analysis, PMO/project support, business analysis, communications, training development, or a related area.
- Strong research, analytical writing, organization, and presentation skills.
- Proven ability to collaborate with diverse stakeholders and manage multiple workstreams.
- Proficiency with Microsoft Office (Word, PowerPoint, Excel); familiarity with SharePoint/Teams is a plus.
Preferred Qualifications:
- Active Secret clearance or eligibility to obtain.
- Experience supporting federal, military/DoD, healthcare, or other complex enterprise environments.
- Working knowledge of process improvement, change management, or knowledge management practices.
- Experience developing training materials, executive briefings, and policy implementation products.
- Ability to distill complex or technical content for technical and nontechnical audiences.
- Experience with process mapping and visualization tools (e.g., Visio, Lucidchart) and common collaboration tools (e.g., Confluence, Adobe Acrobat); exposure to MS Project or Power BI is a plus.
- Relevant certifications (e.g., Lean Six Sigma, Prosci, PMP) are advantageous.
Core Deliverables:
- Policy artifacts: policies, SOPs, memoranda, guidance documents, decision logs.
- PMO outputs: agendas, meeting notes, action and risk/dependency registers, status reports.
- Executive and stakeholder communications: summaries, briefs, talking points, FAQs, and implementation communications.
- Training and knowledge-transfer materials: presentations, process maps, quick-reference guides, job aids, and playbooks.
Education:
- Bachelor’s degree required. Advanced degree or relevant certifications preferred but not required.
