Beneficiary Support Specialist/Customer Service Representative (CSR)

The Customer Support & Billing Operations Specialist plays a key role in supporting daily operational workflows by managing billing related email requests, performing database research, assisting with environment testing, and providing customer support. This position goes beyond traditional call center responsibilities, requiring strong analytical skills, attention to detail, and the ability to work across multiple systems and processes. Maintains end-to-end responsibility for customer's support

Customer Technical Support Representative - Are you a strong communicator who enjoys solving problems and helping customers feel confident with their products? We're looking for a Customer Technical Support Representative to support consumers with questions related to mechanical locks, product features, installation guidance, troubleshooting, and general product information. This is a great opportunity for someone who is customer-focused, tech-savvy, mechanically inclined, and eager to learn. Pr

Req ID: 137603 Remote Position: Yes Region: Americas Country: USA Summary Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve resul

Req ID: 137601 Remote Position: Yes Region: Americas Country: USA Summary Incumbents are fully qualified to execute job/role accountabilities working independently on most aspects of the job. Work is performed within established professional standards and practices. Tasks are moderately complex in nature where judgment is required to complete recurring assignments independently and to determine the best methods to follow to complete assignments. Erroneous decisions or failure to achieve resul