Beneficiary Support Specialist/Customer Service Representative (CSR)

Remote • Posted 60+ days ago • Updated 4 hours ago
Contract W2
Contract Independent
12 Months
No Travel Required
Remote
$20 - $25/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Customer Service Representative (CSR)
  • telephones
  • e-mail
  • facsimile
  • postal mail
  • Internet

Summary

The Beneficiary Support Specialist/Customer Service Representative (CSR) provides information and solutions in response to inquiries pertaining to products, services, and/or customer complaints. Duties may include, but are not limited to, accessing databases to retrieve and/or record information such as customer complaints or orders; responding to customer complaints or inquiries; taking orders for products or merchandise; calculating charges; processing billing or payments; processing customer claims; handling returns, refunds, and exchanges; keeping records of customer interactions; and updating customer account information. This position receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones, e-mail, facsimile, postal mail, and the Internet.

 Requirements:

·      High school diploma or one year of work experience

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: PTP9p2tQ2A8u0CC
  • Position Id: 9020123
  • Posted 30+ days ago
Contact the job poster
SA

Srinivas Adarsande

Recruiter @ Aasritha infotech Inc
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