Business / Process Analyst


NeoTech Solutions
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Job Details
Skills
- Insurance
Summary
Role : Business / Process Analyst
Client Full Address: Hartford, CT 06155-0001
Remote / WFO / Hybrid: Hybrid
Job Title: Business/Process Analyst (UiPath Automation | Policy Rewrite | US Personal/ Auto / Home)
Location: USA – Hartford, Connecticut (CT) (Onsite) | Overlap: India business hours as needed
Experience: 10+ years
Role Summary
Seeking a 10+ year experienced US-based Business / Process Analyst with strong Personal / Auto / Home insurance expertise and proven experience leading teams and driving delivery to support a legacy policy rewrite & automation initiative using UiPath.
The role focuses on understanding current-state legacy processes, defining rewrite steps, and translating business needs into clear requirements while working closely with client business teams, leadership, and RPA delivery teams.
Key Responsibilities
- Understand and document legacy auto policy rewrite processes (rules, steps, exceptions)
- Map end-to-end auto policy lifecycle (issuance, endorsement, cancellation, renewal, rewrite)
- Facilitate workshops with business SMEs and client leadership
- Define business requirements, user stories, and acceptance criteria
- Act as a bridge between business, architecture, and UiPath delivery teams
- Collaborate with RPA teams to:
- Validate process flows
- Clarify edge cases and exception scenarios
- Support UAT and business validation of rewrite scenarios
- Lead and coordinate analyst / functional teams, ensuring alignment of requirements, priorities, and timely delivery
Required Skills
- Strong experience in US Personal / Auto / Home Insurance
- Hands-on exposure to policy rewrite / modernization programs
- Excellent process mapping and requirements documentation (AS-IS / TO-BE, workflows, decision points) skills
- Strong understanding of automation suitability (RPA feasibility, rule-based processes)
- Proven client-facing and stakeholder management capability
- Experience leading teams / managing analysts or cross-functional delivery is mandatory
- Familiarity with Agile tools and methods (JIRA, Confluence, etc.)
Preferred
- Experience working with UiPath / RPA projects (process assessment, PDD creation, automation lifecycle)
- Experience with Guidewire, Duck Creek, Majesco, or legacy policy admin systems
- Understanding of underwriting and rating rule impacts during rewrite
- Exposure to exception-heavy processes and automation challenges
- Dice Id: 10118842
- Position Id: 9119269
- Posted 12 hours ago
Company Info
Established in 1996, Neotech Solutions has devoted itself to encouraging and ensuring the growth of our clients across the globe for over two decades now. Operating in India, USA, Canada, and Vietnam, we have been able to secure successful partnerships with the leading names in the areas of automotive, aerospace, manufacturing, healthcare, VLSI, logistics, and BFSI.
Since inception, Neotech has seamlessly delivered over 10 million hours of technical and engineering solutions to our clients. In this fast-growing economy, we have been able to effortlessly keep up with the revolutionary changes and maintain steady, long-term partnerships with our clients, which is a testament to our commitment to the industry as well as the top tier service we provide.
Neotech has also made remarkable contributions to the areas of Automotive, Aerospace, IT & Digital, and Government Services and continues to excel in these domains.


