Systems Administrator (VMware) 100% Remote
Scope of Work
The candidate specific duties will include:
• Plan, design, install, configure, secure, maintain, and support all Wintel-based Physical/Virtual Servers and Storage Infrastructure
• Analyze, monitor server resources utilization to ensure optimum server/storage performance by alleviating the bottlenecks
• Create, test, implement, and maintain standard image for Servers
• Develop and maintain backup and recovery procedures, archive schedules in coordination with the Data Protection Services Engineers
• Ensure that all Changes to the environment adheres to established Change Management policies and Procedures
• Maintain disaster recovery configurations and Disaster recovery documentation and procedures in support of the Virtualization Infrastructure
• Work closely with various Teams/Groups and other System Administrators to resolve reported issues
• Evaluate new systems and applications requirements in related to server and storage requirements
• Create and maintain Developed Systems Solutions Architecture Diagrams using MS Visio
• Develop comprehensive project plans for Wintel/Storage projects.
• Develops timelines and work breakdown structures
• Setup and monitor system alerts to provide 24x7 support and high availability
• Liaise with vendors to troubleshoot technical issues
• Follow communications protocol for system failures/outages and file incident reports
• Escalate major hardware/software problems to senior IT staff
• Respond to Service Desk tickets for technical support ensuring timely follow up and resolution
• Prepare system configurations and management/support documentation
• Available to work after hours and weekends as needed
Vendor Qualifications
• Must have 5 years’ proven experience as a Systems Administrator in Planning, Designing, Configuring, and Managing VMware Virtual servers’ environment and storage infrastructure
• Must be VMware Certified, at least, with the VCTA “VMware Certified Technical Associate –Data Center”
• Must have extensive knowledge of Virtualization Technologies in General, not only limited to VMware Products
• Must have extensive knowledge of High Available Environments running on Virtualized Infrastructure
• Must have extensive knowledge of Server and Storage Hardware
• Must have worked with Hardware provided by Vendors like HP (Hewlett Packard) and Cisco
• Working experience with the following Products and Technologies: Microsoft Windows Server 2019/2022, VMWare vSphere, Unix/Linux, NetApp, Windows file system and directory management, Active Directory, DNS, WINS, DHCP, TCP/IP, SFTP, Security Diagnostics Tools, Domain structures, User authentication, User entitlements, Data Management, Password management, McAfee & CrowdStrike Network Security, Centrify/Secret Server PAM, PowerShell scripting
• Knowledge of approaches, tools, and techniques for recognizing and resolving technical (hardware, software) problems
• Strong interpersonal skills, and customer service skills; Ability to multitask and perform in a high-paced/high-pressure environment
• Ability to work independently or within a group to solve complex problems
• Ability to communicate with different levels of the organization
• Strong team player with service-oriented attitude and customer focus.
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