Process Consultant

If you're passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide's Technology team could be the place for you! At Nationwide , "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care. This role will work a hyb

Assist in maintaining knowledge base articles and FAQs for common issues.Diagnose and resolve technical issues related to hardware, software, and network connectivity.Document all interactions and resolutions in the service desk ticketing system.Escalate complex issues to higher-level support teams as necessary.Monitor and follow up on open tickets to ensure timely resolution.Participate in service improvement initiatives and contribute to team goals.Provide guidance and training to end-users on

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patien

Job Title: ServiceNow Engagement Lead Location: Columbus, OH (Local Only) (Onsite 5 days/week) Employment Type: Full-Time / Contract-to-Hire Client FPL( Kyndryl) Mode on Interview - In-Person, Need Local, Need convertible candidate With References: Note: Must be Linkedin Before 2020 and match with the resume Local to Columbus OH Role Overview: We are seeking a senior-level ServiceNow Engagement Lead to oversee the delivery of complex enterprise solutions for a large-scale public sector project.