Technical Operations Lead - Boston, MA

Hybrid in Boston, MA, US • Posted 1 day ago • Updated 1 day ago
Contract Independent
Contract Corp To Corp
Contract W2
1 Year
No Travel Required
Hybrid
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Technical Operations Lead
  • Saas
  • Security
  • Lan

Summary

Job Title: Technical Operations Lead

Location: Boston, MA (Hybrid Four days/month onsite)

Job Type: Contract

 

Key Responsibilities

  • Establish a future state operational framework, defining roles and responsibilities for technical adoption of the new business solution
  • Engage with approximately 160 state department IT organizations to coordinate local implementation, testing, access management, and compliance needs
  • Develop and manage system shutdown/retirement plans, data conversion plans, and data integration plans for departments transitioning from legacy systems
  • Oversee vendor deliverables from Systems Integrator (SI) and SaaS product vendor, tracking SLAs, defects, and performance metrics
  • Coordinate quality assurance and user acceptance testing (UAT) across departments
  • Support technical environment management, Help Desk implementation, SaaS upgrade scheduling, and operational monitoring
  • Assist in security and compliance reviews; act as liaison between incident response teams and subject matter experts
  • Communicate risks, progress, and scope changes to program leadership

Required Skills

  • SaaS platforms and cloud-based application delivery
  • Relational databases and SQL
  • LAN/WAN/VPN and network technologies (TCP/IP, HTTP, FTP, Ethernet)
  • Network infrastructure: routers, switches, firewalls
  • Information security frameworks: ISO 27001, ITIL, NIST
  • All phases of testing: unit, system, integration, UAT, performance, penetration, disaster recovery
  • Technical leadership and matrix management
  • Strong verbal and written communication skills

Preferred Skills

  • SaaS cloud migrations from legacy on-premise systems
  • Project Plan development and executive status reporting
  • Data Quality program implementation
  • System audit experience in state government
  • Commonwealth of Massachusetts government experience strongly preferred
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10113809
  • Position Id: 112382-1090-1789482053
  • Posted 1 day ago
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