The program manager will develop and implement data quality policies, procedures, and processes in addition to supporting business requirements and adoption of technological advancements, such as FHIR, in coordination with the IT Application Manager responsible for system design and implementation. The program manager will assist with defining business use cases and requirements for FHIR-based modernization, in coordination with the IT Application Manager responsible for technical implementation.
Job Duties and Responsibilities (overall tasks and expectations of the position):
Assists with and coordinates the development and execution of program goals, objectives, and scope to ensure alignment with the State Office of Vital Records strategic vision.
Assesses the allocation of program staff and funding resources across multiple projects, in coordination with IT leadership for technical and vendor resources.
Collaborate with senior leadership to prioritize projects.
Coordinates and tracks program-level tasks, activities, and milestones with Office staff, in collaboration with appropriate program leadership and IT leadership as applicable.
Identifies, assesses, and analyzes program, operational, and adoption-related risks impacting program delivery, in coordination with IT Application Manager for technical, security, and architectural risks.
Communicates project and program progress to stakeholders, to include all levels of staff up to senior leadership.
Uses transparent communication and proven processes to foster a collaborative environment.
Applies program portfolio governance practices to support prioritization, coordination, and reporting across initiatives, while IT Project Managers and Application Managers retain responsibility for project execution and technical delivery standards.
Creates documentation to support all program management efforts.
Minimum Qualifications (based on the job code):
College degree in business management, public health administration or related degree which supports successful execution of the job responsibilities OR 10 years experience working with a combination of skills and experience which supports the successful execution of the job responsibilities OR any other combination of education and professional experience that provides the requisite knowledge, skills and ability to successfully perform the job.
Qualifications (based on the needs of the position):
Certified project management professional
At least 5 years experience managing a portfolio of at least 7 projects
Experience supporting or managing programs involving FHIR-based systems
Experience defining and managing business integration requirements and coordinating with IT teams on API-based solutions
Knowledge of public health data
5+ years experience providing program-level oversight across multiple IT-enabled initiatives, in coordination with IT Project Managers
Experience working in a State Government environment coordinating with deploying or maintaining IT systems
Experience supporting RFP/RFI development and evaluation from a business and program perspective, in coordination with IT for technical assessment
5+ years experience developing program governance documentation, policies, and standard operating procedures related to IT-enabled programs
3+ years experience business process improvements and performance business analysis
Additional competencies
Ability to consistently deliver results
Solves complex problems and drives action across the organization
Strong written and verbal communication skills
Highly organized, effective prioritization skills
Strong analytical abilities
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