Shiv Software Experts LLC
Shiv Software Experts LLC

Service Delivery Manager (Project Management Services)

Remote • Posted 2 hours ago • Updated 2 hours ago
Contract W2
12 Months
Remote
$50 - $60/hr
Fitment

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Job Details

Skills

  • PMP
  • Project Delivery
  • Management
  • Risk Management
  • SLA
  • Leadership
  • Cloud Computing
  • Stakeholder Communications
  • VMware Infrastructure
  • VMware vSphere
  • Service Management
  • Service Delivery Management

Summary

Service Delivery Manager (Project Management Services)

Certification: PMP (Mandatory)

Job Summary:
Seeking an experienced Service Delivery Manager to lead VMware infrastructure and cloud transformation projects. The role involves managing project delivery, stakeholder communication, governance, risk management, SLA compliance, and coordination between customers, architects, engineers, and support teams.

Key Responsibilities:

  • Manage end-to-end delivery of VMware projects and services.
  • Drive project planning, scheduling, governance, and reporting.
  • Manage risks, issues, escalations, and stakeholder communications.
  • Ensure SLA adherence and service quality.
  • Coordinate VMware engineers, architects, vendors, and business stakeholders.
  • Support transition from implementation to operations.

Required Skills:

  • 8+ years of Project/Service Delivery Management experience.
  • PMP Certification (Mandatory).
  • Experience with VMware technologies (vSphere, VCF, NSX, Horizon, Workspace ONE).
  • Strong stakeholder, vendor, and customer management skills.
  • Knowledge of ITIL processes, governance, and service management.
  • Excellent communication and leadership abilities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91174961
  • Position Id: 9040497
  • Posted 2 hours ago
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