Microgreen Technologies LLC
Microgreen Technologies LLC

CRM Lead - Oracle Fusion

Remote • Posted 7 hours ago • Updated 7 hours ago
Contract W2
Contract Independent
Remote
$60 - $70/hr
Company Branding Image
Fitment

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Job Details

Skills

  • CRM
  • Oracle Service Cloud
  • Fusion
  • JavaScript
  • PHP
  • MuleSoft
  • Oracle Integration Cloud
  • customer service operations

Summary

We are looking for CRM Lead for San Jose, CA. (Open for remote -Ready to work in PST time zone)

Required Skills

  • 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion).
  • Solid understanding of customer service operations and CRM/contact center best practices.
  • Strong communication, stakeholder management, and onsite leadership skills.
  • Ability to create detailed functional and technical documentation.
  • Experience managing projects in cross-functional enterprise environments

Preferred Skills:

  • Oracle certifications (e.g., Oracle B2B Service Certified).
  • Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud.
  • Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud).
  • Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91109870
  • Position Id: 8914141
  • Posted 7 hours ago

Company Info

About Microgreen Technologies LLC

A great team is the sum of its people. We are looking for those who want to make a difference with their talents and are looking to grow and learn EVERY.SINGLE.DAY.

Do you consider yourself an innovator? Do you measure each day by what you have accomplished? Read more.

From our business analysts who help identify the next opportunity to partner and addess a healthcare problem to our data visualization and AI/ML engineers who are adept with the latest technologies to our client support specialists who make sure that we are meeting and exceeding expectations, each team member is vital and we want to grow together. Collaboration, respect, and great work-life balance are key in our work culture.

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