job summary:
Copilot Studio Solutioning and Delivery
- Act as an expert on Microsoft Copilot Studio, advising business and technology partners on capabilities, limitations, and best practices for agent design.
- Attend discovery sessions with business stakeholders to help scope use cases, gather requirements, and assess feasibility for Copilot-based solutions.
- Design, build, and test low-code agents, topics, flows, and connectors in Copilot Studio, including grounding agents with enterprise knowledge sources.
- Apply creative problem-solving to deliver effective agent solutions within approved access, functionality, and governance parameters.
- Own delivery of Copilot Studio Agent end-to-end, from initial scoping through demo, stakeholder review and testing, through production and maintenance.
- Build reusable templates, patterns, and playbooks to accelerate future Copilot Studio engagements.
Stakeholder Enablement and Consulting
- Serve as a trusted advisor to business teams and the AI Office, helping them understand where Copilot Studio fits versus other build paths available.
- Coach and upskill other Systems builders and business users on building their agents within approved guardrails.
- Deliver clear, plain-language walkthroughs and documentation so non-technical stakeholders can evaluate and adopt Copilot Studio solutions with confidence.
- Work directly from defined requirements to configure, iterate, troubleshoot, and refine Copilot Studio agents, escalating scope, timeline, or platform constraints as needed.
AI Governance, Risk, and Compliance
- Ensure all Copilot Studio agents comply with company's AI Agent governance framework, data protection standards, and responsible AI principles throughout all stages of development.
- Partner with Power Platform administrators, Copilot administrators, and governance teams on environment policies, security roles, and application lifecycle management.
- Identify potential scope or platform limitations during build work and flag them to the team lead for review and escalation.
- Stay current on relevant Copilot Studio and Power Platform features, licensing basics, and certification requirements that affect hands-on solution build work, and flag notable changes to the team lead.
Value Realization and Reporting
- Work with business teams to define success criteria and KPIs for each Copilot Studio use case.
- Assist business team to track adoption, usage, and business impact of delivered agents, where appropriate.
- Contribute to AI Office reporting and dashboards on Copilot pipeline status and outcomes.
- Opine on which POCs should scale, be optimized, or be retired based on demonstrated value.
location: Boston, Massachusetts
job type: Contract to Perm
salary: $70 - 75 per hour
work hours: 9am to 5pm
education: Bachelors
responsibilities:
Copilot Studio Solutioning and Delivery
- Act as an expert on Microsoft Copilot Studio, advising business and technology partners on capabilities, limitations, and best practices for agent design.
- Attend discovery sessions with business stakeholders to help scope use cases, gather requirements, and assess feasibility for Copilot-based solutions.
- Design, build, and test low-code agents, topics, flows, and connectors in Copilot Studio, including grounding agents with enterprise knowledge sources.
- Apply creative problem-solving to deliver effective agent solutions within approved access, functionality, and governance parameters.
- Own delivery of Copilot Studio Agent end-to-end, from initial scoping through demo, stakeholder review and testing, through production and maintenance.
- Build reusable templates, patterns, and playbooks to accelerate future Copilot Studio engagements.
Stakeholder Enablement and Consulting
- Serve as a trusted advisor to business teams and the AI Office, helping them understand where Copilot Studio fits versus other build paths available.
- Coach and upskill other Systems builders and business users on building their agents within approved guardrails.
- Deliver clear, plain-language walkthroughs and documentation so non-technical stakeholders can evaluate and adopt Copilot Studio solutions with confidence.
- Work directly from defined requirements to configure, iterate, troubleshoot, and refine Copilot Studio agents, escalating scope, timeline, or platform constraints as needed.
AI Governance, Risk, and Compliance
- Ensure all Copilot Studio agents comply with company's AI Agent governance framework, data protection standards, and responsible AI principles throughout all stages of development.
- Partner with Power Platform administrators, Copilot administrators, and governance teams on environment policies, security roles, and application lifecycle management.
- Identify potential scope or platform limitations during build work and flag them to the team lead for review and escalation.
- Stay current on relevant Copilot Studio and Power Platform features, licensing basics, and certification requirements that affect hands-on solution build work, and flag notable changes to the team lead.
Value Realization and Reporting
- Work with business teams to define success criteria and KPIs for each Copilot Studio use case.
- Assist business team to track adoption, usage, and business impact of delivered agents, where appropriate.
- Contribute to AI Office reporting and dashboards on Copilot pipeline status and outcomes.
- Opine on which POCs should scale, be optimized, or be retired based on demonstrated value.
qualifications:
Prior Copilot Bot Dev
skills:
application lifecycle management,AI,AI and Machine Learning,AI solutions,bots,cloud,Generative AI,retrieval-augmented generation (RAG),GitHub Copilot,low-code,Azure,Microsoft Copilot,Power Automate,SharePoint,Microsoft 365,productivity tools,prompt engineering,software development practices,SDLC,AI Agent,Virtual Agents,Agentic AI,creative problem-solving,leadership,Solutioning,troubleshoot,business impact,asset management,business needs,leadership,change management,advising,Consulting,upskill,dashboards,responsible AI,data protection standards,presenting,enterprise architecture,governance,AI Governance,AI governance frameworks,Intelligent Applications,financial services,maintenance,Microsoft Certified,Foundry,use cases,gather requirements,requirements-gathering,Risk,security,solutions engineering,stakeholder management skills,technical consulting,testing,workflows
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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