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Google Cloud Platform Application Technical (Engineer)

Charlotte, NC, US • Posted 1 day ago • Updated 1 day ago

Contract W2

Contract Corp To Corp

6 Months

No Travel Required

On-site

$50 - $52/hr

VDart, Inc.

Fitment

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Job Details

Skills

GCP
CCAS
Kakfa
Engineer

Summary

Role: Google Cloud Platform Application Technical (Engineer)

Location : Charlotte, NC

Contract

Job Summary

8+ years of commercial software development experience.
Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities.
Develop secure and resilient cloud infrastructure on Google Cloud Platform using services such as GKE, Cloud Run, Cloud Functions, Pub/Sub, Apigee, and BigQuery. Experience with IAM, VPC design, encryption, multi-region high availability, and Infrastructure as Code (Terraform) to support enterprise-grade customer experience platforms.

Key Responsibilities

Implement and optimize CCaaS solutions, including ACD (Automatic Call Distribution), skills-based routing, dialers, omnichannel capabilities, and campaign management while ensuring scalable, secure, and compliant contact center operations.
Lead integrations and migrations leveraging CCaaS APIs and telephony capabilities, including CRM/CTI integrations, webhooks, SIP/WebRTC, security configurations, and migration from legacy contact center platforms to cloud-based solutions.
Design, develop, and maintain data pipelines, models, and datasets supporting CCaaS data platforms while ensuring data quality, reliability, security, and compliance.

Skill Requirements

Experience building and integrating AI/ML solutions such as XGBoost, SARIMA, Prophet, TensorFlow, and prompt-engineering-based applications into production environments.
Strong understanding of the ML model lifecycle, including evaluation, hyperparameter tuning, monitoring, governance, bias mitigation, and explainability.
Experience with Agile development methodologies, CI/CD, DevOps, and observability practices.
Hands-on experience with Kafka, relational databases, and/or NoSQL databases.
Strong understanding of data structures, algorithms, and design patterns, with a proactive mindset toward continuous improvement.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10330808
Position Id: 98972-5195-
Posted 1 day ago

Company Info

About VDart, Inc.

VDart, headquartered in Atlanta, GA, is a global leader in digital talent solutions and IT staffing, delivering top technology professionals to businesses worldwide. With a strong presence across North America, Europe and Asia, we specialize in helping organizations navigate complex technology landscapes with the right expertise.

Through a strategic, client-focused approach, we have placed over 20,000 professionals across key industries and advanced technology solutions. Whether placing top talent in cutting-edge roles or providing strategic digital workforce solutions, our network of 4,000 specialists across 13 countries is committed to excellence, agility and impact.

Backed by 18 years of industry experience, we go beyond staffing to build long-term partnerships that accelerate digital transformation and drive sustained growth. Whether you need a technology partner to fuel innovation or specialized workforce solutions to maintain a competitive edge, VDart delivers the right people, skills and mindset to create a lasting impact in a digital-first world.

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Sunrise, Florida

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Yesterday

Role: Google Cloud Platform Application Technical Lead/ Architect Location : Sunrise, FL (Onsite) Contract Job Summary 10+ years of commercial software development experience. Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities. Develop secure and

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Contract, Third Party

$57 - $59

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