IT Project Manager (Medicaid)


Amzur Technologies, Inc.
Dice Job Match Score™
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Job Details
Skills
- Change Management
- Collaboration
- Cloud Computing
- Documentation
- Health Care
- MMIS
- Medicaid
- Project Management
- Cyber Security
Summary
- Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
- Maintains an effective organizational team and motivates diverse staff to accomplish mission-critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring
- Oversee incident and issue management. Ensure documentation, tracking, escalation and resolution for all ticket types. Ensure timely resolution of production issues.
- Identify and mitigate operational issues, ensuring decisions and actions are well-documented.
- Handle internal and external escalations and requests, ensuring they are satisfactorily resolved by communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
- Ensure compliance with security (CMS, SSA, etc.) and monitor all findings and recommendations to completion.
- Work with the contract monitor to ensure SLAs are set and monitored.
- Respond promptly to inquiries.
- Promotes workforce engagement and a safe, professional, and productive work environment for all team members
- Implement, monitor, and follow Standard Operating Procedures (SOPs) and alert the team when practice differs from SOP.
- Oversee release management activities, including stakeholder communication, pre-implementation planning, readiness checks, and post-implementation monitoring.
- Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.
Required Skills
- Bachelor’s degree in a technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.
- Five or more years of prior experience managing system operations and/or administrative program functions for claims and/or encounter processing in a healthcare environment.
- Five or more years of experience in project management – managing system implementations or enhancements.
- Three or more years of experience managing external vendors who provide system development.
- Ability to provide incident management on call and after hours
- AWS Cloud Certifications
Preferred Skills
- Prior experience managing operations of Medicaid Enterprise systems.
- Ability to make presentations and prepare reports.
- Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts
- Experience with ticketing software
- Experience with writing standard operating procedures for new system implementations.
- Dice Id: 10115656
- Position Id: PM-7/15
- Posted 1 day ago
Company Info
Amzur Technologies, Inc. (Amzur) is an award-winning, ISO 9001:2008 certified company based in Tampa, FL, serving customers across the globe. Our main focus is on IT services that help SMB companies accelerate their business growth.
We operate as a trusted IT partner at every stage in our customer’s digital transformation journey and specialize in simplifying IT transformation. And we do this through a proven framework that brings together hyperautomation, application modernization & managed services to enable its customers with the agility and speed to stay competitive in all markets. With employees & teams spread across three continents, we are able to deliver the right talent and highly targeted services for ensuring the success of all our customers..

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