IBM Sterling Connect: Direct / Managed File Transfer

Title: IBM Sterling Connect: Direct / Managed File Transfer

Location: Remote

Interview: 2- 3 rounds

Duration: 6+ Months

Overview

The Senior Consultant will provide technical leadership and hands-on expertise supporting secure, large-scale file transfer solutions for a federal government environment. This role focuses on the administration, configuration, and optimization of IBM Sterling Connect: Direct on Windows and Unix platforms, ensuring secure, reliable, and compliant data exchanges between internal systems and external partners.

Key Responsibilities

Technical Delivery & Operations

• Design, implement, configure, and support IBM Sterling Connect:Direct solutions on Windows and Unix/Linux platforms.
• Manage end-to-end file transfer workflows, including process definitions, scheduling, automation, and monitoring.
• Troubleshoot and resolve complex file transfer issues related to performance, connectivity, security, and reliability.
• Perform upgrades, patches, and configuration changes while minimizing operational risk and downtime.

Security & Compliance

• Implement and maintain secure data transfer practices in alignment with federal security standards and policies.
• Support encryption, authentication, certificate management, and secure network configurations.
• Ensure file transfer solutions meet audit, compliance, and data protection requirements.

System Integration & Support

• Collaborate with infrastructure, application, and security teams to integrate Connect: Direct with enterprise systems.
• Support cross-platform file transfers between distributed systems and mainframe or enterprise environments as required.
• Monitor system health, capacity, and performance; proactively identify and address risks.

Documentation & Knowledge Transfer

• Develop and maintain technical documentation, runbooks, and operational procedures.
• Provide knowledge transfer, mentoring, and guidance to client staff and junior team members.
• Participate in incident response, root cause analysis, and continuous improvement initiatives.

Required Qualifications

• Strong hands-on experience with IBM Sterling Connect: Direct in enterprise or government environments.
• Proven expertise supporting Windows and Unix/Linux operating systems.
• Experience with secure file transfer protocols, scheduling, automation, and batch processing.
• Solid troubleshooting skills across application, OS, and network layers.
• Experience working in regulated or highly controlled environments.

Preferred Qualifications

• Prior experience supporting federal government or large public-sector clients.