Systems Engineer I - End User Computing

Department:
INFORMATION TECHNOLOGY

Compensation Grade:
A15

Compensation Range & Starting Salary:
Pay Range: $75,316.80 - $116,750.40

Starting salary may be negotiable based on qualifications

Job Exempt (If No, Position is eligible for overtime):
Yes

Scheduled Weekly Hours:
40

About Us:

Recognized as one of America's Best-In-State Employers for 2024, the City of Virginia Beach is proud to offer a diverse and dynamic work environment. Our workforce plays a crucial role in delivering exceptional government services to both our citizens and fellow City employees. Apply now to join an organization where you truly make a difference.

Job Duties and Preferred Qualifications:

Award-winning. Results-drive. Future-ready.

We believe the government should be at the forefront of technological innovation. Our teams are experimenting with artificial intelligence, machine learning, and other emerging technologies to conceive tomorrow's solutions. Our mission has never been clearer. We understand how citizens and employees can benefit from conveniences afforded by the latest tech offerings.

Our department provides training opportunities for staff at all levels. It's critical for IT members to constantly elevate their skill sets in preparation for what's to come. We appreciate candidates from diverse backgrounds who are energized by the challenges of working in government IT. An inquisitive imagination, purposeful passion, and consistent customer-focus are all welcome traits.

You might have what it takes. Apply today!

The IT Systems Engineer I/II will be a member of End User Computing with duties in planning, coordinating, installing, upgrading, securing, and maintaining end user hardware & enterprise applications. The position's core function will be to support the city's annual computer replacement program that averages up to 1,500 devices per year.

This position may be filled as an Systems Engineer I ($72,763 - $112,783) or a Systems Engineer II ($80,221- $124,343) depending on qualifications.

Specific Duties:

• Tasks will include OS image creation & maintenance, application packaging, OS & application patching, third tier hardware & software support, and end user computing security.

• Perform and facilitate as technical advisor & liaison for the city's computer replacement program

• Evaluate, recommend, and select new end user equipment to align city for future growth and needs

• Deploy computers and peripherals

• Manage Windows operating systems for physical and virtual platforms

• Package and deploy applications, driver packages, OS and application security updates & patches

• Review and address vulnerabilities

• Provide third-tier computer and software technical support

• Manage and administer MECM

• Manage and administer PatchMyPC

• Manage and administer MDM

• Generate technical reports

• Develop and/or update SOPs and prepare documentation

• Have excellent verbal and written communication skills

• Perform other duties as assigned by EUC manager

This position offers a remote/hybrid work schedule arrangement within the Virginia and North Carolina surrounding areas.

As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more

***This position supports the City's Public Safety departments and may involve physical access to public safety facilities and/or sensitive databases. As such, CJIS certification is required. Depending on the assignment, a Prison Rape Elimination Act (PREA) background clearance may also be required prior to employment and annually thereafter. Automatic disqualifiers may apply in accordance with CJIS and PREA guidelines.

*** This position offers a remote/hybrid work schedule arrangement within the Virginia and North Carolina surrounding areas. The City offers a generous and competitive benefits package, which includes health, dental, and life insurance, retirement and savings plans, maternity/paternity leave, holidays, and Paid-Time-Off.

Additional requirements:
DMV Transcript: No
CDL: No
Drug & Alcohol Clearinghouse: No
CPS Check: No
Physical: No
Respirator: No
Psychological Screening: No
Polygraph: No
At Will: No

Minimum Requirements:

Systems Engineer I Minimum Qualifications: Requires a Bachelor's Degree in an Information Technology related field plus two (2) years of professional IT experience; OR any combination of education (above the high school level) and/or professional progressive IT experience equivalent to six (6) years in fields utilizing the knowledge, skills, and abilities in technology systems, systems functions, and systems capabilities; and associated with such positions as Systems Engineer, Network Engineer, Database Administrator, or Programmer Analyst. May be required to have a current and valid driver's license.

Systems Engineer II Minimum Qualifications: Requires a Bachelor's Degree in an Information Technology related field plus four (4) years of professional IT experience; OR any combination of education (above the high school level) and/or professional progressive IT experience equivalent to eight (8) years in fields utilizing the knowledge, skills, and abilities in technology systems, systems 2 functions, and systems capabilities; and associated with such positions as Systems Engineer, Network Engineer, Database Administrator, or Programmer Analyst. May be required to have a current and valid driver's license.

Special Requirements: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs. Position may require two or more Professional Industry Certifications specific to the work to be performed and maintain currency of those, or successor, certifications; such required certifications will be listed in the requisition that announces the vacancy.

Skills:

Working Conditions:
Systems Engineer I City Job Description: ;br>
Systems Engineer II City Job Description: ;br>
Per HR Policy 6.19, Americans with Disabilities, the City follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. The City shall not discriminate on the basis of disability in its hiring and employment practices. The City shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the City's business.

The Working Conditions Summary is intended to provide a general overview of the environmental conditions inherent in the job setting, as well as the physical, mental, and sensory requirements necessary to perform the essential functions of the position in the noted job profile. Please copy and paste the URL below into your web browser to view the Working Conditions Summary for this position.

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Official Job Descriptions:

To browse official job descriptions, please access this link - ;group=E

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.

Equal Employment Opportunity (EEO) Statement: The City of Virginia Beach is an equal opportunity employer and is committed to providing a diverse and inclusive work environment. We do not discriminate against any applicant or employee on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other protected status as defined by applicable law.