Business Process Optimization Lead (Center Of Excellence)

Description
Responsible for building out a center of excellence within the >tech_ division to standardize the documentation, analysis and improvement of processes
Understanding of IT processes to drive improvement and standardization across the division
Will work closely with project teams to document current and future state processes. Ability to document and facilitate process improvement.
Facilitate workshops with users through process improvement methodology including current state, analysis, future state and implementation of changes to process.
Works closely with our Organizational Change Management team to ensure future state processes are identified and understanding of process changes to incorporate into the Change Management plans.
Develop process flows, identify inefficiencies, and evaluate areas for improvement.
Data Analytics & Root Cause Analysis - Use data-driven insights to diagnose issues and propose evidence-based solutions.
Process Improvement & Future State Design - Collaborate with cross-functional teams to brainstorm, build, and refine optimized processes.
Software Implementation Support - Ensure processes align with system implementations
Process Training & Change Management - Educate teams on new workflows and best practices to ensure smooth transitions. Works closely with the Organizational Change Management team within BITS to incorporate process improvement and education into the OCM Plans.
Stakeholder Collaboration - Communicate findings, lead discussions, and gain alignment from key business units.
Skills
organizational change management, six sigma, streamline It processes, technoloy transformation
Top Skills Details
organizational change management,six sigma,streamline It processes,technoloy transformation
Additional Skills & Qualifications
Bachelor's degree in Business, IT or related field required.
Must have at least 8-10 years of experience in a business process role, with a thorough understanding of business process methodologies and tools and strong business acumen with ability to analyze business processes across the organization.
Experience implementing Process mapping tools such as Visio and business process repository tools such as Nintex Promapp, Signavio or Blueworks
Lean Six Sigma certification (green belt or higher) or other process certification a plus.
Project Management skills and certification a plus
Understanding of Organizational change management and certification a plus.
Business acumen and knowledge of IT processes and tools to drive improvement and standardization
Strong group facilitation skills
Data analytics, process mapping, and continuous improvement methodologies.
Experience implementing large enterprise software and process redesign within digital transformation initiatives.
Excellent communication, problem-solving, and stakeholder management skills.
Experience Level
Intermediate Level8
Job Type & Location
This is a Contract position based out of Edison, NJ.
Pay and Benefits
The pay range for this position is $60.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Edison,NJ.
Application Deadline
This position is anticipated to close on Feb 6, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.