Amazon Connect Engineer

Job Title: Solutions Architect Amazon Connect Focus: Cloud Contact Centers | Amazon Connect Implementations Location: Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the Role We are looking for an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions for innovative customers. This role is ideal for someone who has implemented Amazon Connect in real-world envi

Position: Amazon Connect Architect Location: Remote Employment Type: Contract to Hire Role Overview We are seeking a highly skilled Amazon Connect Architect to design, implement, and optimize cloud-based Contact Center as a Service (CCaaS) solutions on AWS. The ideal candidate will have deep expertise in Amazon Connect and its integration with AWS services, third-party systems, and enterprise applications. The architect will partner with business stakeholders, solution teams, and developers t

Job Title: ServiceNow CMDB Specialist Location: Remote Employment Type: Contract Compensation: $60.00-$71.00/HR on W2 Clearance: Public Trust (US Citizens Only) Description We are seeking a highly skilled and experienced ServiceNow CMDB (Configuration Management Database) Specialist for a government contract in Washington, DC. The ideal candidate will be responsible for managing, maintaining, and optimizing the CMDB within the ServiceNow platform. This role requires expertise in ServiceNow Disco

Role Summary As a Lead SRE Platform Engineer, you will drive reliability engineering strategy and execution across critical IT Business Solutions platforms. This role focuses on improving uptime, performance, and operational efficiency through software enhancements, observability, automation, and data-driven root cause analysis (RCA). You will serve as the technical lead for SRE practices establishing monitoring standards, improving MELT (Metrics, Events, Logs, Traces) strategy, influencing tool