QA Automation Engineer

Remote in Toronto, ON, CA • Posted 8 hours ago • Updated 8 hours ago

Contract W2

No Travel Required

On-site

$80,000 - $100,000/yr

Fitment

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Job Details

Skills

Automated Testing
IVR testing
Cyara
GUI automation
API automation
Genesys Cloud
Quality Assurance
Regression Analysis
Genesys
Interactive Voice Response
Continuous Delivery
Cloud Computing
API
GitHub
Jenkins
Load Testing
Test Cases
Test Plans

Summary

Role: QA Automation Engineer

Location: Canada Schedule: Must be able to support PST time zone Work Model: 100% Remote Employment Type: Full-Time (FTE)

Must-Have Qualifications
Bilingual (English & French): Able to speak, read, and write fluently in both languages

Strong experience with QA automation
Hands-on experience with:
API automation
GUI automation
Selenium
Karate
Cyara automation testing strong must-have
Experience with IVR testing
Experience supporting cloud contact center platforms (asset)

Nice-to-Have Skills

Experience with Genesys Cloud
Telecom or CCaaS background
CI/CD pipelines (Jenkins, GitHub Actions, etc.)
Performance and load testing exposure

What You ll Do

Build, enhance, and maintain automated test frameworks
Automate test cases across IVR, voice, and digital channels
Validate customer journeys within the Genesys Cloud platform
Collaborate with cross-functional teams across multiple time zones
Identify, document, and track defects to resolution
Contribute to release readiness, regression cycles, and test planning

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91094056
Position Id: 8896386
Posted 8 hours ago

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QA Automation Engineer

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Job Details

Skills

Summary

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