ServiceNow Developer

ServiceNow Developer  (Remote): 2 positions

Description:
•  ServiceNow Software Developer with a minimum of 4 years of development experience in ServiceNow, 
•  required CSA Admin certification, 
•  strong oral and written communication skills and ability to leverage AI in their daily work.

ServiceNow Application Development experience in two or more of the following areas:
•  Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend and/or Studio), Client Scripts, Business Rules, Catalog Items and scripting, group and role administration, flows (Flow Designer), notifications, email configuration, and scheduled jobs.
• ITSM modules, Change, Incident, Knowledge, Problem Management
• SPM modules Demand and PPM
• Integrations using REST API and Transform Maps
• CMDB Configuration and Development
• Hands-on experience configuring and developing in ServiceNow, including form and field creation/updates (backend configuration and/or App Engine Studio).
•       Strong understanding of the ServiceNow data model (tables, inheritance, dictionary attributes), update sets
•       Develop, enhance, and maintain ServiceNow client-side and server-side scripting, including Client Scripts and Business Rules.
•       Design and implement Service Catalog solutions, including Catalog Items, variables, UI Policies, UI Actions, UI Builder / Service Portal, Workspaces.
•       Knowledge of users, groups, roles
•       Experience creating, modifying, troubleshooting ACLs (Access Control Rules)
•       Experience using Flow Designer, including approvals, task orchestration etc
•       Experience with automated testing and quality practices: ATF (Automated Test Framework)

Proficient in the following qualifications:
• Knowledge/experience of SDLC practices
• Effective liaison leading technical development teams
• Strong facilitation skills to effectively lead discussions across multiple groups
• Oral and written communication skills including presenting to management
• Knowledge/experience with Agile Methodologies
• Knowledge/experience of SDLC practices
• Change Management and Configuration Management (VersionOne, ServiceNow, etc)
• Application Lifecycle Management (ALM)
• Problem/Risk Management
• MS Office Suite
• Knowledge in AI tools (Github Copilot, Playwright)

Preferred: 
•       ServiceNow application development experience in two or more of the following areas:
o       ITSM modules including Incident, Change, Problem, and Knowledge Management
o       SPM modules including Demand and Project Portfolio Management (PPM)
o       Integrations using REST APIs, including data imports/exports and Transform Maps, Auth/JWT, MID Server, Integration Hub spokes, error handling/retries, and monitoring
o       CMDB configuration and development (tables/classes, relationships, IRE, data quality, and governance)


Additional Required Skills/Experience:
o     A minimum of Eight (8) years’ relevant experience.
o     A degree from an accredited College/University in the applicable field of services is required. If the individual''s degree is not in the applicable field then four additional years of related experience is required.
o     Typically performs all functional duties independently.
o     Note: Special credentials (licenses and/or certifications) may be required at the Task Order level on a case-specific basis."