Cloud Consultant

 Job role: Cloud Consultant

 Location: Richardson, TX (Hybrid)

  Job Responsibilities:

* Consult and participate in Cloud upgrade releases and new projects involving strategy, implementation and support.

* Assess impact of patches on training, interfaces, processes, documentation.

* Make recommendations for adoption of new or changed functionality.

* Work directly with business stakeholders to resolve help desk issues and vendor service requests.

* Create and maintain existing documentation (Configuration, test scripts, functional specs for reporting and integration)

* Assist with continuous process improvement and provide insights into best practices?

* Provide assistance in key system processes (i.e. process of month-end, quarter-end and year-end close processes)

* Assist with functional testing of monthly, quarterly and emergency patches

* Assist in training support

Required Job Qualifications:

* Strong foundation in networking, VoIP and SIP

* Demonstrated experience with Oracle Session Boarder Controller (SIP manipulation, SIPREC),and Session Routers

* Experience with Cisco CUBE and vCUSP

* Can deploy, configure and support both physical and virtualized (VMware and Nutanix) products

* Support and engineer interconnectivity with cloud vendors such as Cisco Webex, Amazon Connect and Microsoft Teams

* Bachelors degree in finance, Accounting, Business, or other related field from an accredited college/university

* Functional professional with a minimum of 3+ years experience with Cloud applications and completion of one full Cloud implementation.

* Experience with Cloud release upgrade process; Ability to perform and lead business process impact analysis while working collaboratively with key business stakeholders

* Experience with monthly and quarterly patch testing/issue resolution, performing impact analysis and testing.

* Demonstrated experience as a senior resource assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to-be business process designs, prototype functional configuration, testing, user training

* Solid performance using Python, SQL database, SolarWinds, Wireshark

* Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)

* Applicants must have analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

* Ability to solve problems involving remote and elusive symptoms often spanning multiple business areas/functions

* A solid understanding of how people go through a change and the change process

* Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

* Proven ability to build, manage and foster a team-oriented environment

* Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Preferred Job Qualifications:

* Consulting experience with top-tier consulting firm

* Experience leading an entire work stream of relevant Cloud applications

* Ability to work independently and manage multiple task assignments

* Eagerness to mentor work colleagues