Service Desk Personnel Nashville TN ONSITE
Syntricate
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Job Details
Skills
- DESKTOP SUPPORT
- HELPDESK SUPPORT
- COMPUTER TECHNICIAN
- HELP DESK ANALYST
- HELP DESK SUPPORT
- DESK SIDE SUPPORT
- DESKSIDE SUPPORT
- IT SUPPORT
- IT TECHNICIAN
- SERVICENOW
- SERVICE NOW
- TICKET
- TICKETS
- TICKETING
- ACTIVE DIRECTORY
Summary
Requisition Name: Service Desk Personnel
Estimated Duration: 09/01/2026 - 08/17/2027
Nashville, Tennessee 37243 ONSITE
Candidate Must Be Local
Job Description:
Must be able to lift at least 50 pounds.
Able to handle call volume of up to 30 calls per day.
People/Customer Service skills required
Printer Administration and Troubleshooting
- Server Print Queue, and local Queues
Active Directory Management
- Able to navigate Different OUs
- Able to look up attributes
- Able to reset password and unlock accounts.
iOS Management, Support, and Deployment
- Setting up new phones/Ipads
- Resetting iTunes accounts
- Resetting network settings
- Backup/Restore device data
Video Conferencing
- Cisco WebEx
- MS Teams
- Cisco Presence video solutions
Network troubleshooting
- Internal vs external
- VPN
- LTE
- Wifi
Application Troubleshooting
- Account permission
- Compatibility settings
- Browser vs installed
Remote support
- MSRA
- RDP
- TEAMs
- Webex
Hardware Deployment
ServiceNow
- Ticket management
- Ticket assignment
- Dice Id: 91142014
- Position Id: 26-02238
- Posted 39 minutes ago
Company Info
About Syntricate
We are here to analyze and resolve the most intricate processes and deliver market’s best solution and services to your business problems.
Syntricate Technologies is an Information Technology and Business Consulting company that offers comprehensive solutions to our clients for Quality Assurance, Validation, Regulatory, Business Analysis and Project Management services. Our core values are integrity, delivering value and making positive impact on society. We are committed to our client success and work on high standards to provide the best professional services.
We believe in effective integration of technology to improve business processes. We provide solutions that address the current and long-tern needs of our clients nationwide which range from various industries such as Healthcare, Pharmaceutical, Life Sciences, Finance and Insurance.
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