Production Services Application Support Analyst
Contract Independent
12 Months
No Travel Required
Hybrid
$50 - $55/hr
Fitment
Dice Job Match Score™
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Job Details
Skills
- Application Support
- Banking
- Java
- Oracle
- Perl
- Python
- Financial Services
- Root Cause Analysis
Summary
Production Services Application Support Analyst
Location: Berwyn, PA(Hybrid)
Duration: Long term contract
Must have Banking or financial services experience
Job Description
We’re seeking a future team member for the role of Senior Specialist, Production Services Application Support Analyst to join our team.
In this role, you’ll make an impact in the following ways:
- Perform moderate to complex troubleshooting as a subject matter expert in one or more applications.
- Maintain and support applications and their operating environments.
- Respond to alerts, perform root cause analysis, and use procedures and documentation for issue resolution.
- Ensure appropriate monitoring and alerting setup, monitor applications, and respond to incidents Lead or partner with other team members on analyzing moderate to complex issues.
- Perform ongoing health checks and validations after changes or significant incidents.
- Provide input and recommendations for technical solutions on application problems.
- Perform diagnostics and troubleshooting for more complex issues and escalate to second level application or infrastructure support when necessary.
- Design and implement automation for manual processes.
- Mentor or provide guidance for junior team members.
- Partner with quality assurance, development, and business teams to support client needs.
- Contribute to the achievement of related teams' objectives.
To be successful in this role, we’re seeking the following:
- Bachelor’s degree in computer science or related discipline, or equivalent work experience required.
- 4-6 years of experience in applications support or production environment required.
- Experience in the financial services industry is essential.
- Experience in Java, Oracle, Perl, and Python.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 91174723
- Position Id: 9096115
- Posted 1 hour ago
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