Brillio, LLC
Brillio, LLC

IVR - Cyara tester

Hybrid in St. Louis, MO, US • Posted 28 days ago • Updated 28 days ago
Full Time
No Travel Required
On-site
$110,000 - $130,000/yr
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Job Details

Skills

  • IVR testing
  • Cyara Testing
  • Automation Testing
  • Bilingual Spanish

Summary

Job Title: Automation Test Engineer – Amazon Connect, IVR, Cyara
Language Requirement: Bilingual (English & Spanish) – Mandatory

Overview:
We are looking for an experienced Automation Test Engineer with strong hands-on expertise in Amazon Connect, IVR systems, and Cyara. This role focuses on automating and validating contact center solutions to ensure high quality, reliability, and performance.

Key Responsibilities:

  • Design and execute automated test scripts for Amazon Connect and IVR call flows

  • Use Cyara to simulate real-world voice interactions and perform stress testing

  • Validate performance, functionality, and API integrations

  • Manage test cases, plans, and defects using QTest

  • Collaborate with QA, development, and product teams within an agile/CI-CD environment

  • Maintain test documentation and support compliance standards

Required Qualifications:

  • 5+ years of experience in automation testing

  • Strong experience with Amazon Connect, IVR testing, and Cyara

  • Hands-on experience with QTest

  • Proficiency in Python, Java, or JavaScript

  • Experience with API testing and CI/CD pipelines

  • Bilingual in English and Spanish (mandatory)

Preferred:

  • Exposure to additional automation tools and AWS services

  • QA or testing certifications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90999206
  • Position Id: 8876996
  • Posted 28 days ago

Company Info

About Brillio, LLC

Technology has rapidly become the core essence of how businesses across the globe operate. The technology that our customers use has been changing over the last few decades. However, over the last few years this change has picked up a tremendous pace. Newer technologies such as mobile, wearables, AI, big data analytics, virtual reality, and cloud are becoming mainstream very quickly.

These technologies, combined with fast-changing consumer behaviors and intensifying competition, require our customers to have a different set of skills and implement new technology in shorter cycles to compete better and become technology-first businesses.

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