Job Description - Senior Project Manager (Remote)
JOB SUMMARY
Apexon is a digital-first technology services firm specializing in accelerating business transformation and delivering human-centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering and UX, and our deep expertise in BFSI, healthcare, and life sciences to help businesses capitalize on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents.
We enable #HumanFirstDIGITAL
The Senior Project Manager for ITAM Enablement Programs will lead transformational engagements within Technology Experience Center, with a focus on operationalizing IT Asset Management (ITAM) program for Global Technology stakeholders. In this role, you will be responsible for managing program deliverables and timelines for multiple initiatives simultaneously. You will coordinate inputs from stakeholders, manage ITAM documentation plans and materials, and ensure consistent messaging across projects such as presentations, on-pages, emails and intranet content. The Senior Project Manager ensures deliverables are accurate, on schedule, and aligned with established brand and messaging standards while supporting program delivery and change readiness.
In addition to managing initiatives, the Senior Project Manager will partner with stakeholders and ITAM Program leads to design tailored communications for initiatives, ensuring from a global level teams and leaders are well-informed about upcoming changes. This role will also serve as a change advocate, driving the adoption of new processes and helping to foster a culture of continuous improvement. To succeed in this role, the Senior Project Manager must be adept at managing multiple priorities in a fast-paced, dynamic environment as well as leading through change. Strong experience in Asset Management is essential, as well as the ability to navigate ambiguity and lead initiatives with a proactive mindset.
CANDIDATE PROFILE
Required Qualifications, Capabilities, And Skills
- Undergraduate degree, equivalent experience, or certification
- 7+ years information technology experience including:
- 4+ years of Agile Project Management experience using Scrum, Kanban and SAFe methodologies
- 4+ years creating and delivering project communications, including presentations and infographics.
- 4+ years in managing large cross-functional program communications
- Strong visual design and storytelling portfolio (PowerPoint, infographics, etc.)
- Demonstrated knowledge of Organization Change Management (OCM) practices and processes
- Strong knowledge of ITAM governance and processes
- Exceptional communication skills, both written and verbal, with the ability to effectively engage a wide range of audiences including executives, business stakeholders, and other IT teams, across multiple channels.
- Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity.
- Proven ability to lead and work with diverse cross-functional teams, both technical and non-technical teams.
- Experience establishing and managing initiatives, epics, and underlying stories, tasks, etc. in Jira
- Demonstrated experience facilitating meetings and workshops at multiple levels of an organization.
- Demonstrated ability to work independently and take initiative, proactively identifying needs and driving projects forward with minimal supervision.
Preferred
- Scrum Alliance Certified Scrum Master (CSM), Certified Scrum Professional (CSP) or PMI s Agile Certified Professional (ACP)
- SAFe certified SAFe Agilist, SAFe Scrum Master, SAFe Release Train Engineer, or SAFe Product Manager/Product Owner
- Asset Management certification IAM or equivalent
- Experience in working under regulatory and compliance programs
- Experience in a leadership role in managing multiple workstreams within large programs
- Strong visual design and storytelling portfolio (PowerPoint, infographics, etc.)
- Expertise in creating high-impact presentations tailored for executive leadership, including the ability to design and deliver compelling PowerPoint decks and one-pagers.
- Ability to define organizational change management strategies
- Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques
- Ability to understand and represent both the business and technology
- Thrives in a highly collaborative, matrixed, complex, fast paced environment
CORE WORK ACTIVITIES
Stakeholder Management
- Supports team members, stakeholders and leaders with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance results.
- Communicate and champion customer experience considerations to business and global technology partners.
- Builds relationships with teams to understand their practices, motivators, and detractors.
Strategic Communication
- Meet with stakeholders to understand the key message, objectives, target audience, and delivery requirements for presentations or one-pagers.
- Elicit relevant data, information, and insights about initiatives and changes to include in communications, ensuring the content is accurate, and reflects our strategic priorities.
- Translate business objectives and technical initiatives into clear, compelling business narratives and visuals.
- Create visually engaging one-pagers, infographics, and executive-level briefs, ensuring they are consistent with company branding and style guidelines.
- Occasionally, present the finalized materials during meetings, portfolio reviews, or leadership meetings, providing additional context and insights when necessary.
- Create and maintain visual storytelling toolkits using corporate branded templates and icon libraries with sample graphics tailored to the Technology Experience Center context.
- Serve as an internal consulting partner to teams needing support with messaging and design.
Project Management & Delivery
- Organize and align teams across departments to plan, manage and deliver approved cross-channel initiatives (projects, programs).
- Participates in agile ceremonies to collaborate with team on prioritization and backlog management.
- Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Initiates and/or manages the change process, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure under pressure or when experiencing challenges.
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self-and/or others toward the accomplishment goals; proactively acts and goes beyond what is required.
Additional Responsibilities
- Informs, updates, and provides information to leaders, team members and business stakeholders, through different communication channels in a timely manner
- Attends and participates in all relevant meetings
- Presents ideas, expectations, and information in a concise, organized manner
- Uses problem solving methodology for decision making and follow up
- Maintains positive working relations with internal customers and department managers
- Manages time effectively and conducts activities in an organized manner
- Performs other reasonable duties as assigned by manager
Our Commitment to Diversity & Inclusion:
Did you know that Apexon has been Certified by Great Place To Work , the global authority on workplace culture, in each of the three regions in which it operates: USA (for the fourth time in 2023), India (seven consecutive certifications as of 2023), and the UK.Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to employees and applicants without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here Job Applicant Privacy Policy (apexon.com)
Our Commitment to Environment:
Actively contribute to Apexon's commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.
Our Perks and Benefits:
Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexon Associate, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance.
We also offer:
o Health Insurance with Dental & Vision
o 401K Plan
o Life Insurance, STD & LTD
o Paid Vacations & Holidays
o Paid Parental Leave
o FSA Dependent & Limited Purpose care