L2 Support / Maintenance technician (Electro-mechanical systems, Hardware) - Only W2

Austin, TX, US • Posted 7 hours ago • Updated 25 minutes ago
Contract W2
75% Travel Required
On-site
Fitment

Dice Job Match Score™

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Job Details

Skills

  • electrical devices support
  • electrical devices maintenance
  • technical documentation
  • electrical schematics
  • mechanical drawings

Summary

Role: L2 Support / Maintenance technician (Electro-mechanical systems, Hardware)
Location: Austin, TX (Onsite) - frequent short trips across the US; needs a valid driver's license.
Job Type: W2 Contract
Experience level: Mid-level to Senior Lead
Primary skills: End-user IT Support (L2 support/maintenance), Electro-mechanical systems, Hardware, Mechanical Engineering Basics, Networks basics
Description:
Group 2nd Line / Environments Support Engineer
NOTE: The candidate needs to be at the office in Austin, Texas, from time to time to collaborate with the team; The main idea: the candidate will be travelling during the assignment and needs to be mobile
Position Overview:
  • We are seeking a L2 support/maintenance technician to provide engineering support for hardware deployed in the field.
  • The ideal candidate will be US-based with strong experience in customer support activities after product release.
Key Requirements:
  • Fluent spoken English for effective communication with native speakers
  • Solid knowledge and hands-on experience in support and maintenance of electrical devices
  • Willingness to travel frequently within the US
  • Ability to read and analyze technical documentation, including electrical schematics and mechanical drawings
Main Responsibilities:
  • Collaborate closely with the key engineer located at the client's office in Austin, Texas, to help customers to install, tune and troubleshoot their issues in the field.
  • Read, interpret, and analyze technical documentation and device manuals.
  • No engineering activities there, just support and maintenance.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91091604
  • Position Id: 2026-5071
  • Posted 7 hours ago
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