IT Manager/Director

Description

We are looking for an experienced IT Manager or Director to oversee the technological operations of our manufacturing facility in Black Creek, Georgia. In this role, you will lead the IT team, manage infrastructure and systems, and ensure the security and efficiency of all technology processes. This position requires a strategic thinker who can align IT initiatives with business goals while fostering a collaborative and innovative environment.

Responsibilities:
Provide strategic leadership to the IT team, including mentoring staff and conducting performance evaluations.
Manage IT infrastructure, including servers, networks, storage systems, and cloud environments, to ensure optimal functionality.
Oversee cybersecurity measures such as firewalls, endpoint protection, and identity management to safeguard systems and data.
Ensure compliance with industry standards and regulatory requirements, including disaster recovery and business continuity planning.
Monitor and enhance service desk operations, ensuring efficient ticket resolution and adherence to service level agreements (SLAs).
Develop and implement technology initiatives that modernize systems and improve operational performance.
Collaborate with vendors to procure hardware and software solutions, ensuring value and reliability.
Analyze IT workflows and implement automation to increase efficiency and reduce recurring issues.
Maintain detailed documentation for systems, processes, and configurations to support organizational knowledge.
Lead project management efforts, ensuring successful implementation of IT-related projects within scope and budget.

Requirements

Proven experience in an IT leadership role, preferably within a manufacturing environment.
Strong knowledge of Active Directory, backup technologies, and Cisco systems.
Expertise in computer hardware and configuration management.
Demonstrated ability to manage complex IT infrastructures, including cloud-based systems.
Proficiency in cybersecurity practices and tools to ensure data protection.
Familiarity with service desk platforms such as InvGate, ServiceNow, or Jira Service Desk.
Excellent problem-solving and decision-making skills, with a focus on strategic alignment.
Strong communication skills to effectively coordinate with stakeholders and vendors.

Technology Doesn't Change the World, People Do.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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