Document Accessibility Remediation Technician

Document Accessibility Remediation Technician
Atlanta,GA
Remote

Essential Duties and Responsibilities:

• Participate in on-the-job training related to PDF accessibility, document remediation procedures, and the software tools used by the organization.

• Learn and use specialized software to identify and correct accessibility issues within PDF documents.

• Review assigned PDF files and perform remediation tasks according to established procedures and instructions.

• Modify document structure and accessibility elements such as tags, headings, lists, reading order, tables, links, images, and document properties as directed by established procedures.

• Use automated accessibility-checking tools to identify potential issues and verify completed work.

• Perform basic manual quality checks of remediated documents.

• Coordinate with the webmaster to upload the accessible document and replace existing non-accessible documents.

• Work with the project supervisor to resolve questions, review unfamiliar issues, and determine how complex documents should be handled.

• Escalate documents or accessibility issues that fall outside established procedures or require advanced remediation.

• Follow documented workflows and consistently apply established remediation standards.

• Maintain accurate records of assigned documents, work completed, remediation status, and any issues requiring additional review.

• Manage and organize electronic files in accordance with established file-naming, storage, and document-control procedures.

• Process a high volume of documents while maintaining accuracy and meeting established productivity expectations.

• Incorporate feedback from the supervisor and quality-review process into subsequent work.

• Protect confidential or sensitive information contained within organizational documents.

• Perform other related technical and project-support duties as assigned.

Minimum Qualifications:

• General knowledge of computers, software applications, file management, and common office technology.

• Demonstrated ability to learn new software applications and technical processes.

• Strong attention to detail and ability to identify errors or inconsistencies.

• Ability to follow written procedures and step-by-step technical instructions.

• Ability to perform repetitive, detail-oriented computer work accurately and consistently.

• Strong organizational and time-management skills.

• Ability to manage multiple files and assignments while maintaining accurate work records.

• Ability to communicate questions, problems, and progress effectively with a supervisor.

• Ability to work independently after receiving training while seeking guidance when appropriate.

• Experience using Equidox PDF Remediation Software.

• Experience using Adobe Acrobat Pro or other PDF editing software.

• Experience with document processing, data entry, records management, quality assurance, or other high-volume production-oriented work.

• Familiarity with digital accessibility concepts, assistive technology, or accessibility standards.