Title: IBM BPM Platform Engineer / Administrator
Location: Chicago, IL (Hybrid)
Position: Contract
Position Overview
We are seeking an experienced IBM BPM Platform Engineer to manage, support, and optimize enterprise-grade IBM BPM / Business Automation Workflow (BAW) environments. This role focuses on platform engineering, deployment support, performance optimization, and ensuring high availability of critical business process applications.
BPM Platform Job Description:
- IBM BPM Platform Administration
Install, configure, and maintain IBM BPM / IBM Business Automation Workflow environments.
Manage platform components across development, QA, UAT, and production environments.
Perform environment setup, server configuration, and platform upgrades/patching.
Support day-to-day platform operations to ensure system stability and availability.
- Deployment and Release Support
Manage deployment of BPM applications, process apps, toolkits, and related artifacts across environments.
Support release management activities, including build packaging, deployment validation, and rollback planning.
Coordinate with development and DevOps teams for smooth application migration and production releases.
- Platform Engineering and Environment Management
Design and maintain highly available and scalable IBM BPM platform environments.
Configure clusters, nodes, application servers, and supporting middleware components.
Ensure platform readiness for enterprise workloads and business-critical process applications.
Support infrastructure planning and capacity management for BPM environments.
- Performance Monitoring and Optimization
Monitor system health, application performance, and platform utilization.
Troubleshoot performance bottlenecks, memory issues, thread issues, and environment instability.
Tune IBM BPM, WebSphere Application Server, JVM, and database configurations for optimal performance.
Implement proactive monitoring and alerting mechanisms.
- Troubleshooting and Incident Support
Investigate and resolve platform-related incidents, deployment failures, and environment issues.
Perform root cause analysis for recurring issues and implement preventive measures.
Provide L2/L3 support for production and non-production IBM BPM environments.
Work closely with infrastructure, database, and application teams to resolve cross-functional issues.
- Integration and Middleware Support
Support integration of IBM BPM with enterprise applications, web services, messaging systems, and databases.
Assist in configuring connectivity with middleware components and external systems.
Ensure secure and reliable communication between BPM platform and dependent services.
- Security, Compliance, and Governance
Implement platform security standards, access controls, and environment hardening practices.
Support audit, compliance, backup, and disaster recovery requirements.
Ensure deployment and operational processes align with enterprise governance standards.
- Documentation and Collaboration
Create and maintain platform architecture documents, configuration guides, deployment procedures, and support runbooks.
Collaborate with solution architects, developers, administrators, and business teams.
Provide technical guidance and best practices for IBM BPM platform usage and support.
Required Skills and Experience
- Strong experience in IBM BPM / IBM Business Automation Workflow (BAW) platform engineering and administration.
- Hands-on experience in installation, configuration, deployment, and support of IBM BPM environments.
- Strong knowledge of WebSphere Application Server (WAS) administration and configuration.
- Experience in managing clusters, nodes, profiles, JVM tuning, and server performance optimization.
- Experience with application deployments, process app migrations, and environment promotion activities.
- Strong troubleshooting skills in platform, middleware, and application support scenarios.
- Experience with Linux/Unix and/or Windows server environments.
- Strong understanding of database connectivity and integration with IBM BPM platforms.
- Familiarity with monitoring tools, log analysis, incident management, and root cause analysis.
- Knowledge of high availability, disaster recovery, backup, and platform resiliency concepts.
- Experience in working with enterprise release management and change management processes.
- Strong communication and stakeholder management skills.
- Experience with IBM Business Automation Workflow (BAW) in addition to IBM BPM.
- Knowledge of DevOps tools such as Jenkins, GitHub, UrbanCode Deploy, or similar deployment automation tools.
- Familiarity with container platforms, cloud environments, or hybrid infrastructure models.
- Experience with REST/SOAP services, messaging systems, and enterprise integration patterns.
- Exposure to security certificates, LDAP, SSO, and authentication/authorization mechanisms.
- Understanding of database platforms such as Oracle, DB2, or SQL Server.
- Experience in scripting for automation using Shell, Python, or Jython.
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