CSS TSSM Travel Technology Manager

• Posted 2 days ago • Updated 4 hours ago

Full Time

On-site

USD $63,000.00 - 79,000.00 per year

BCD Travel

Fitment

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Job Details

Skills

Customer Facing
Customer Service
Productivity
Collaboration
Project Management
SAP Concur
Communication
English
Management
Sustainability
FOCUS
Finance
Cascading Style Sheets
Recruiting

Summary

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global team

CSS TSSM Travel Technology Manager (Remote)

Full-time, United States, Canada

The CSS TSSM Travel Technology Manager is responsible for assessing incidents and determining solution approaches during the implementation stage. You will need to understand the request for changes and determine the best approach. You will also need to apply a solution approach and ensure the business problem has been resolved. This role will proactively identify opportunities for improvements.

As a CSS TSSM Travel Technology Manager, you will

Conduct customer facing implementations of OBTs and other products
Logically conduct assessments, replicate errors or test situations if possible
Coordinate activities with a range of internal or external teams across various issues
Execute small to highest complex configuration changes (many systems, many logics, many interactions, and dependencies)
Demonstrate excellent customer service and develop customer-centric communication
Support defined and agreed productivity targets
Adopt constructive collaboration behavior within and outside the team

About you

Advanced experience in the corporate travel industry is required
Advanced experience in travel technology is required
Basic project management experience
Advanced administration knowledge of online booking tool (Concur, Cytric or other relevant tool)
Commercial Support Experience
Advanced experience in an international workspace
Excellent written and verbal communication skills in English

About us
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel .

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD .

You'll be offered

Flexible working hours and work-from-home or remote opportunities
Opportunities to grow your skillset and career
Generous vacation days so you can rest and recharge
A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
Travel industry professional perks and discounts
An inclusive work environment where diversity is celebrated

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of CSS TSSM Travel Technology Manager is between $63,000 and $79,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply.

We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTL241069
Position Id: 7677-en_US
Posted 2 days ago

Company Info

About BCD Travel

Who we are today is shaped by where we’ve been. Like the journeys we plan for our travelers, we’re on a journey in our careers at BCD. It’s not just about the destination but the experiences and connections along the way. And we make that journey fun and rewarding. Make a meaningful impact on business travel by joining our passionate team of individuals committed to helping people and companies travel smart and achieve more. Grow your career in a globally connected workplace and join the journey to make us the world’s most trusted, innovative and sustainable travel management company.

BCD Travel is a market leader in travel management, event & meeting management, and corporate travel consultancy. We help companies make the most of what they spend on travel and give travelers innovative tools that keep them safe and productive, and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. Our 15,000+ dedicated team members service clients in 170+ countries.

A work-life balance that works for you and for us:

We know the importance of work-life balance so we’ve created a virtual working environment that supports people connecting and working efficiently around the globe. This allows for strong relationships with your colleagues wherever they are: remote, hybrid or working from the office.

We believe there is a place for everyone at BCD. We celebrate the different voices, backgrounds and perspectives in our global workforce and we promote awareness & education of DE&I ideas, experiences, perspectives, and voices. We motivate teams to thrive, whereby everyone feels safe and welcome. And we stimulate and create respectful environments where everyone is valued.

BCD is committed to raising awareness, inspiring and motivating our employees to look after their wellbeing and ultimately thrive at work. From focus Fridays to wellbeing connect sessions, from team wellbeing challenges to relaxation techniques, we support our people in their physical, emotional and social wellbeing.

Join us on our journey to be the world's most trusted, innovative and sustainable travel management company. We are always looking for passionate people to join our team. Check out our open positions and apply now! We’re looking forward to welcome you.

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