Primary Responsibilities
The Software Administrator is responsible for overseeing the installation, configuration, maintenance, and troubleshooting of designated software applications across the organization. The ideal candidate will ensure efficient system performance, security compliance, and user support to enhance business operations.
- Install, configure, and update software applications to ensure compatibility and security.
- Maintain software licensing compliance and manage user access.
- Monitor software performance and troubleshoot technical issues.
- Manage user accounts, permissions, and access rights in software systems.
- Implement security measures to protect sensitive data and ensure compliance with industry standards.
- Conduct regular audits of software usage and performance.
- Provide technical support to employees for software-related issues.
- Work with vendors and developers to resolve software bugs and optimize performance.
- Document troubleshooting steps and maintain an internal knowledge base.
- Evaluate and recommend software solutions to improve efficiency and productivity.
- Develop and implement software policies, best practices, and guidelines.
- Collaborate with IT and other departments to integrate software systems.
- Maintain detailed records of software inventory, updates, and patches.
- Prepare reports on software performance, security compliance, and usage trends.
- Train staff on software tools and best practices.
Job Qualifications
Preferred Qualifications & Experience:
- A willingness to learn and grow is critical for this position.
- Bachelor’s degree in IT or related field (or equivalent experience).
- 2+ years of experience in software administration or IT support.
Behavioral Profile
- Behavioral skills are critical for determining success in a career.
- Proficiency in software administration, troubleshooting, and Microsoft 365.
- Knowledge of databases, Windows OS, and cybersecurity best practices.
- Strong problem-solving, communication, and customer service skills.
- Ability to manage multiple tasks and collaborate with teams.
Benefits
Some of the benefits our team members enjoy include the following:
- Healthcare - Legacy Health & Wellness and Legacy Pharmacy
- Wellness Program
- Flexible Spending Account
- Additional Insurance
- Paid Time Off
- Retirement Chaplaincy Services
- Education
About RoyOMartin
At RoyOMartin, people are our number-one asset. We are committed to keeping them safe and supporting them as they learn and grow. There’s just something unique about being in the people business: Our leaders are involved in daily operations and nurture personal relationships; our employees stick with us for the long term and appreciate our top-notch benefits, and we believe that everyone has the capacity to succeed.
With superior product quality and outstanding customer service at the heart of our more than 1,200-person operation, RoyOMartin is proud to serve America’s building industry. Through our Forest Stewardship Council® (FSC®) certification, customers can be assured that we responsibly source our raw materials from regional forests to produce “Made in the U.S.A.” oriented strand board (OSB), plywood, timbers, and boards in safety-award-winning manufacturing environments.
RoyOMartin is an Equal Opportunity Employer.
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