Triage Engineer, Internet Technologies

Cupertino, CA, US • Posted 21 hours ago • Updated 8 hours ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Internet
  • WebKit
  • IOS Development
  • OS X
  • Attention To Detail
  • Web Browsers
  • Computer Science
  • Debugging
  • Communication
  • Git
  • Version Control
  • Python
  • JavaScript
  • Generative Artificial Intelligence (AI)
  • Swift
  • Objective-C
  • C
  • C++
  • Machine Learning (ML)
  • Artificial Intelligence
  • Data Analysis

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Airdrop, FaceTime, Phone, SharePlay, Messages, Mail, Safari and WebKit are some of the most used applications and frameworks across both iOS and macOS platforms, and our work here touches millions of customers. The Triage Engineering team is looking for an enthusiastic, and detail-oriented engineer to help deliver the next quality release of these products on Apple's platforms.

Description

The Triage Engineering team is looking for an engineer with a strong technical and triaging background to help screen and triage incoming bug reports, handle a large influx of reports, reduce them to practical steps and assign them to the appropriate team. By understanding the reports coming in and escalating them appropriately, you will play a key part in making future releases of Apple's communication applications and browser exceptional. In this role, you will help us screen incoming bugs, run a large queue in a timely manner, reduce them to practical steps, and assign them to appropriate engineers. Excellent communication skills are a must because of the close interaction with several engineering teams throughout Apple for this role. In addition to leveraging your programming skills to automate and scale various aspect of triaging to identify critical issues faster.

Minimum Qualifications

B.S or M.S in Computer Science, or equivalent experience

Ability to utilize triaging, troubleshooting and debugging techniques

Excellent written and verbal communication

Experience working with Git or other source control systems

Excellent programming skills in Python, Javascript or other languages

Expertise in using Gen-AI day to day

Preferred Qualifications

Experience in Swift or Objective-C or C/C++

Experience in building and deploying tools

Understanding of ML/AI concepts and data analytics
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90733111
  • Position Id: 986db68f4a1936925785e7efed52a2ff
  • Posted 21 hours ago
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