Program Manager

Job Title: Senior Program Manager || (Investment Banking/ Banking / Financial Services background Experience)

🔹 Location: Whippany, NJ_ Hybrid (NJ/NY Locals Only)
🔹 Visa: Any (Except OPT/CPT – PP number required)
🔹 Interview: Virtual

👉 Investment Banking/ Banking / Financial Services background Experience

Job Description:

Key Accountabilities
• Take the lead on executing the change required to deliver against the agreed outcomes of this large-scale
and complex programme across the functional, business, technology and operations teams.
• Develop and manage the plan, and approach for the execution – optimising timelines, resources and
ensuring a strong focus on incremental and agile delivery.
• Responsible for set up and management of programme governance, working with the respective leads
to manage working groups and management meetings as required to support delivery.
• Co-ordination and control of programme delivery, ensuring execution is interlocked across work
streams, risks and issues are identified and escalated to resolution effectively.
• Provide regular and effective communication of updates and changes to senior internal management/
leadership.
• Accountable for project budget, tracking of budget, ensuring ongoing costs and capitalisation meet
MTP and budget requirements.
• Maintain a future focus, looking ahead to ensure any risks or dependencies are managed effectively.

Stakeholder Management and Leadership
• Maintain a future focus, looking ahead to ensure any risks or dependencies are managed effectively.
• Build trusted relationships with a network of key stakeholders that help influence project outcomes,
acting as an advocate for the change and joining up executives and delivery teams.



Person Specification
Programme Managers at Barclays require competence across the following areas:

• Conduct, compliance and professionalism: The ability to align with the Barclays Way - the Code of Conduct for
the firm - meeting the expected values and behaviours governing all aspects of colleagues'' working relationships
with all stakeholders.
• Team management: the ability to manage cross functional teams in a matrix management style, to drive
execution and delivery.
• Leadership: The ability to inspire others through leading by example, building strong relationships, motivating
and empowering people.
• Stakeholder and communications management: The ability to effectively communicate with, influence and
manage stakeholders at all levels, taking account of their levels of influence and interest. This includes identifying,
addressing and resolving differences between individuals and/or interest groups, using suitable channels for
achieving clear outcomes, consensus and conflict resolution.
• Business case management: The ability to identify, define, consolidate and document for approval the
fundamental components of a change initiative (outcomes, benefits, risks, assumptions, dependencies,
workforce and financials) as part of a commercially viable Business Case. This is used to validate the funding
allocation for an initiative, setting a baseline, managed under appropriate change control, against which ongoing
execution success is measured. This includes identifying and taking corrective action to manage within known
constraints (time / resource / regulation).
• Requirements Management and Solutions Development: The ability to understand and interpret the
requirements, specifications and proposed solutions of a change initiative, assessing the alignment to agreed
outcomes and considering known constraints. This may include monitoring the outputs of either business or
technical requirements and solutions activity, typically led by the relevant Business Analysis / product / service
teams. In this context, this skill is about ensuring the outputs, business outcomes and user stories that have
been defined support the delivery of the agreed outcomes of a change initiative.
• Resource management: This is the ability to develop, implement and update demand plans for initiative
resources (i.e. the workforce, products and services required to deliver the agreed outcomes). For programmes
or portfolios, ongoing monitoring enables escalation of resource risks via the appropriate governance.
• Financial management: The ability to input into the relevant financial planning processes, agreeing budgets for
change initiatives before developing a granular view of costs versus agreed outcomes and timings. This includes
being cost / value aware, tracking costs versus budget, reforecasting when necessary, explaining variances and
identifying risks. For programmes and portfolios, this includes monitoring aggregated cost profiles against
budget, balancing under / overspend as appropriate.
• Risk and issue management: The ability to identify and monitor risks and issues, to plan and implement
appropriate responses for mitigation or resolution, including escalations. At initiative level, this includes
monitoring assumptions and dependencies.
• Supplier Management: The ability to secure the provision of any resources (i.e. products or services including
workforce, software, hardware) needed for change initiative(s) from either internal and/or external providers -
agreeing contracts, monitoring compliance, and managing variances and risks.
• Outcomes and benefits management: The ability to identify, define, evaluate, plan, track and realise the
outcomes and benefits of change initiatives. This includes determining a realistic assessment of what is
achievable by when along with the links and dependencies; defining the key metrics / measures associated with
benefits and outcomes; linking organisational value back to initiative outputs; defining how benefits will continue
to be achieved in BAU beyond initiative closure.
• Business Readiness Planning: The ability to describe the steps needed to ensure any change delivered by an
initiative is implemented successfully and effectively by the impacted business or service area. This includes
defining a Business Readiness Plan, ensuring that any steps that need to be considered are identified and
actioned appropriately. Effective business readiness planning is dependent on identifying and managing
stakeholders to fully understand the impacts of the change to their business/service."
• Governance and reporting: The ability to establish and operate a governance model that defines clear roles,
responsibilities and accountabilities for oversight of the execution of change initiatives. This includes honest/
transparent assessment of initiative status; the ability to escalate appropriately to resolve any risks or issues;
the preparation of relevant reporting and initiative documentation for stakeholder review such as status reports,
outcome roadmaps and programme interdependencies.
• Reviews and assurance: The ability to effectively monitor and continuously improve both the processes and the
outcomes of change initiatives. This will typically incorporate ''lessons learnt'' reviews at appropriate points,
assessing the quality of outcomes and the processes followed to achieve them. At portfolio level, this will include
monitoring thematic risks and indicators of control adherence, acting where needed to remediate any
weaknesses in the controls; and identifying and implementing actions to drive greater maturity against key
control indicators.

Essential Skills/Basic Qualifications:
• Large scale programme management and governance experience
• Ability to master and navigate new subject domains quickly.
• Exceptional analytical and presentation skills.
• Experience of working with multiple senior stakeholders across Business, Technology, Operations and
Group Functions i.e. Risk and Strategy.