Infrastructure Engineer | Level I


Dahl Consulting
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Job Details
Skills
- Infrastructure Engineering
- VMware
- Managed File Transfer (MFT/SFTP)
- Windows/UNIX
- Network & Systems Administration
Summary
Location: Hartford, CT
Job Type: Contract (6 Months)
Compensation: $40-50 per hour W2
Industry: Insurance & Financial Services
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About the Role
We are seeking an Infrastructure Engineer I to support our client, a large organization in the insurance and financial services industry. This role will focus on maintaining reliable infrastructure environments, improving automation and monitoring, supporting managed file transfer technologies, and resolving technical issues.
The ideal candidate has hands-on experience with server infrastructure, networking, virtualization, system administration, and enterprise file transfer technologies, along with strong troubleshooting and customer service skills.
- Design and implement monitoring, automation, configuration management, and reporting solutions to support highly automated environments, including Managed File Transfer (MFT) and SFTP.
- Install, configure, manage, and maintain servers, virtual machines, networking components, storage devices, and firewalls.
- Support technologies such as VMware, Progress, Connect:Direct, Windows, UNIX, and Check Point.
- Follow established change management, incident response, and testing processes when making changes to systems and software.
- Anticipate, identify, troubleshoot, and resolve infrastructure and software issues.
- Document and resolve customer incidents, problems, and service requests in a timely manner.
- Perform routine system maintenance, including operating system and application patching, application updates, generic ID maintenance, and performance monitoring.
- Develop and maintain technical documentation for new and existing systems.
- Provide excellent customer service by understanding customer needs and communicating effectively with technical and non-technical stakeholders.
- Mentor junior team members and provide technical guidance when needed.
- Develop and implement project plans, risk assessments, and contingency plans, including disaster recovery and business continuity planning and testing.
- Define and document infrastructure best practices and support procedures.
- Provide after-hours support for infrastructure-related emergencies and occasional weekend maintenance.
- Assist with hardware and software vendor evaluations, recommendations, and negotiations.
- Support internal and external audits by providing requested documentation and evidence.
- Collaborate with staff on technical infrastructure matters as needed.
Required
- Experience installing, configuring, maintaining, and troubleshooting enterprise infrastructure systems.
- Experience supporting Windows and/or UNIX environments.
- Knowledge of server, virtual machine, networking, storage, and firewall technologies.
- Experience with infrastructure monitoring, automation, or configuration management.
- Understanding of change management, incident response, and system testing practices.
- Experience troubleshooting and resolving technical incidents and service requests.
- Experience performing operating system and application maintenance, patching, and updates.
- Ability to create and maintain clear technical documentation and support procedures.
- Strong communication, collaboration, troubleshooting, and customer service skills.
- Ability to provide after-hours support for infrastructure emergencies and occasional weekend maintenance.
- Experience with Managed File Transfer (MFT) and SFTP environments.
- Experience with VMware.
- Experience with Progress technologies.
- Experience with Connect:Direct.
- Experience with Check Point technologies.
- Experience supporting disaster recovery and business continuity planning or testing.
- Experience assisting with technical risk assessments and project planning.
- Experience supporting internal or external technology audits.
- Experience evaluating infrastructure hardware or software vendors.
- Previous experience mentoring or providing technical guidance to junior team members.
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: .
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!
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- Dice Id: 10109792
- Position Id: 30181
- Posted 1 day ago
Company Info
Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.
The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.
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