Technical Service Analyst

Chantilly, VA, US • Posted 4 days ago • Updated 11 hours ago

Full Time

On-site

SAIC

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Job Details

Skills

IT Service Management
Product Support
Debugging
Mechanical Engineering
Wireless Communication
Software Engineering
Training
Documentation
Technical Support
Customer Support
Multitasking
Analytical Skill
Conflict Resolution
Problem Solving
Customer Service
Communication
Security Clearance
DoD
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2610120

Location: Chantilly, VA, US

Date Posted: 2026-03-20

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: TS/SCI with Poly

Potential for Remote Work: ORA_ON_SITE

Description

SAIC has an opening for a Technical Services Analyst. This position provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. This is an on-site position in Chantilly, VA.

Responsibilities:

Responds to situations where first-line support was unable to isolate or fix problems in malfunctioning equipment or software.
Reports design, reliability and maintenance problems or bugs to design engineering/software engineering.
May be involved in customer installation and training.
Provides support to customer/users where the product is more technical or sophisticated in nature.
Will be involved in customer installation and training.
Will be involved with computer moves, image and deployment of computer systems, and incoming/removal documentation.
Maintaining asset records.

Qualifications

Required Education:

Bachelor's Degree and 2+ years of IT support experience. An additional 4+ years of experience may be considered in lieu of a degree.
Ability to learn customer support processes and techniques.
Ability to work well with all teammates and multi-task in a fast-paced environment.
Outstanding analytical and problem-solving skills, and excellent customer service.
Excellent Interpersonal, written, and oral communication skills.

Required Clearance & Certification:

DoD 8570 IAT Level II certification.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2610120
Posted 4 days ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Chantilly, Virginia

•

Today

Job ID: 2610489 Location: Chantilly, VA, US Date Posted: 2026-03-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC seeks an Expert IT Systems Engineering and Technical Advisor (SETA) to join an elite SETA team supporting customer innovation labs in Chantilly, VA.

Full-time

Satellite Program Manager

Chantilly, Virginia

•

Today

Job ID: 2610509 Location: Chantilly, VA, US Date Posted: 2026-03-23 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description Join a winning team!! SAIC's National Security and Space (NSS) Sector is currently hiring to advance space capabilities supporting our Department of

Full-time

Senior Red Hat Linux Administrator

Arlington, Virginia

•

Today

Job ID: 2610475 Location: Arlington, VA, US Date Posted: 2026-03-20 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is currently seeking an experienced Linux and UNIX Administrator to operate and maintain Red Hat and Oracle Linux (Release 7 and 8), and HP-UX (11.31) operating systems within

Full-time

Satellite Requirements Systems Engineer

Chantilly, Virginia

•

Today

Job ID: 2610503 Location: Chantilly, VA, US Date Posted: 2026-03-23 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Satellite Systems Engineer to provide Systems Engineering and Technical Assistance (SETA) support the NRO Electro-Optical System Program

Full-time

Search all similar jobs

Technical Service Analyst

SAIC

Dice Job Match Score™

Job Details

Skills

Summary

Company Info

About SAIC

Similar Jobs