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Systems Administrator I

Milwaukee, WI, US • Posted 1 day ago • Updated 2 hours ago

Full Time

On-site

USD $65,000.00 - 70,000.00 per year

Fitment

Dice Job Match Score™

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Job Details

Skills

Tier 1
Collaboration
EMS
Element Management System
Dimensional Modeling
SAS Display Manager
Dialog Manager
IT Infrastructure
Onboarding
ProVision
Computer Hardware
Microsoft Windows
Management
Knowledge Base
Help Desk
Technical Support
System Administration
Problem Solving
Conflict Resolution
Communication
Documentation
CompTIA
Network+
Microsoft
Preventive Maintenance
Performance Management
Project Management

Summary

POSITION: Systems Administrator - I

Summary: The full-time, on-site Systems Administrator Tier 1 opportunity at Bell Ambulance provides essential first-contact support to our infrastructure. Operating at an entry-level scope, this role focuses on handling routine tasks and triaging issues to ensure systems operate smoothly. This position, in cooperation with other IT and Bell staff, allows our EMS crews to provide the highest level of emergent care while operating as the largest provider of ambulance services in the State of Wisconsin.

Schedule:

Monday through Friday 8:30am to 5:00pm

Location:

Onsite Monday to Friday at Bell Station 1 in Bayview area

Primary Duties & Responsibilities:

Serve as the primary first contact for support, effectively managing routine tasks and triaging technical issues.
Handle Help Desk tickets for common user problems, such as login difficulties, application issues, and basic troubleshooting.
Monitor Auvik and other alerting applications to maintain system health, and strategically escalate complex issues as needed.
Perform routine Preventive Maintenance (PM) and Daily Maintenance (DM) tasks across the IT infrastructure.
Create and accurately modify user accounts to support onboarding and role changes.
Provision and prepare hardware for end-users, including Chromebooks, Windows Workstations, and Macs.
Help manage and maintain the internal Knowledge Base (KB) and IT documentation to ensure accurate records.
Assist the senior IT team in deploying system patching and conducting active threat scans.

Qualification/Requirements:

2 to 4 years of relevant experience in a help desk, IT support, or junior systems administration role.
Efficient problem-solving, communication, and documentation skills.
Reliable transportation required.
IT certifications such as CompTIA A+, Network+, or Microsoft certifications are a bonus.

Monday through Friday 8:30am to 5:00pm

Compensation details: 65000-70000 Yearly Salary

PId7ccf61d5833-4

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: jobtfeed
Position Id: d7ccf61d5833-30632-41026474
Posted 1 day ago

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