Senior Business Analyst / Lead Business Analyst

Lansing, MI, US • Posted 1 day ago • Updated 3 hours ago
Full Time
On-site
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Fitment

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Job Details

Skills

  • Writing
  • MI
  • Marketing Intelligence
  • Project Management
  • Process Analysis
  • Requirements Analysis
  • Business Readiness
  • Workflow
  • Process Improvement
  • Business Rules
  • Development Testing
  • End-user Training
  • Knowledge Transfer
  • Testing
  • ADO
  • Dashboard
  • Reporting
  • Business Requirements Gathering
  • Regulatory Compliance
  • Project Delivery
  • Wiki
  • Requirements Elicitation
  • Scrum
  • Organizational Skills
  • User Stories
  • Microsoft Azure
  • DevOps
  • Management
  • Kanban
  • Sprint
  • Certified Business Analysis Professional
  • Business Analysis
  • Requirements Management
  • Facilitation
  • Communication
  • Agile
  • Test Scenarios
  • Acceptance Testing
  • Training
  • Documentation
  • Business Process
  • Process Modeling
  • Bizagi
  • Health Care
  • Financial Services
  • Data Flow
  • Requirements Traceability
  • Collaboration
  • Emerging Technologies
  • Insurance
  • Professional Development
  • Innovation
  • HTC
  • Recruiting

Summary

Senior Business Analyst Azure DevOps & UAT

The strongest candidate is a CBAP-certified Senior Business Analyst who can independently lead complex requirements and process-analysis activities while remaining closely connected to delivery, testing, and implementation.

You know how to challenge unclear requirements, uncover the real business need, model current and future processes, create development-ready requirements, maintain a disciplined Azure DevOps backlog, support UAT, and prepare users for successful adoption.

You are equally comfortable facilitating a stakeholder discovery session, writing detailed requirements, reviewing user stories with a Product Owner, coordinating UAT, analyzing a process gap, and creating the documentation needed to support a successful production release.

Work Location / Schedule

Onsite 3 days a week in Lansing, MI

Project or Role Overview

The Senior Business Analyst will partner with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business-process analysis, backlog management, user acceptance testing, training readiness, and implementation activities.

The role requires substantial experience with enterprise requirements analysis, Agile/Scrum delivery, Azure DevOps backlog management, process modeling, UAT, documentation, and business readiness.

Key Responsibilities

Business Analysis & Process Modeling

  • Facilitate discovery and requirements-gathering activities with business stakeholders.

  • Analyze business needs and translate them into clear, actionable requirements.

  • Develop current-state and future-state process maps.

  • Create workflow diagrams and business operating procedures.

  • Identify process-improvement opportunities and operational impacts.

  • Identify and document manual processes, workarounds, and exception-handling procedures.

  • Develop end-to-end business and system-interaction diagrams.

  • Document business rules, validation requirements, and exception-processing logic.

Product Owner & Backlog Support

  • Partner with Product Owners to refine and maintain product backlogs.

  • Gather, analyze, clarify, and document requirements supporting epics, features, user stories, and tasks.

  • Develop and refine user stories and acceptance criteria.

  • Maintain requirements traceability across development, testing, and implementation.

  • Provide recommendations regarding business validation and backlog readiness.

User Acceptance Testing

  • Coordinate User Acceptance Testing activities with business stakeholders.

  • Develop or support UAT strategies, scenarios, and business-validation plans.

  • Track UAT execution, test results, defects, and acceptance decisions.

  • Support end-to-end business-process testing.

  • Assess business and release readiness.

  • Maintain UAT evidence and support acceptance recommendations.

Training & Organizational Readiness

  • Support development of training plans and end-user training materials.

  • Create job aids, quick-reference guides, process documentation, and operational materials.

  • Support stakeholder communication, readiness, and adoption activities.

  • Facilitate training and knowledge-transfer sessions.

Azure DevOps

  • Maintain and organize Epics, Features, User Stories, and Tasks in Azure DevOps.

  • Support Kanban and Sprint board management.

  • Maintain traceability between requirements, testing, and implementation.

  • Assist with ADO dashboards, queries, reporting, and documentation.

Documentation & Governance

  • Create and maintain business and technical requirements documentation.

  • Maintain process, project, training, and reference documentation.

  • Support compliance with organizational project-delivery and governance standards.

  • Maintain documentation repositories, knowledge bases, and project wikis.

Required Qualifications

  • 8+ years of experience gathering requirements from users and business stakeholders.

  • 6+ years of experience designing and documenting technical and business requirements.

  • 4+ years of experience working within Agile/Scrum methodologies, processes, and ceremonies.

  • 3+ years of hands-on experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog-management tools, including Kanban and Sprint boards.

  • Current CBAP certification.

  • Strong business-analysis and requirements-management expertise.

  • Strong stakeholder facilitation and communication skills.

  • Strong written documentation capabilities.

  • Experience translating business needs into actionable requirements.

  • Experience supporting enterprise technology implementations.

Preferred Qualifications

  • Experience supporting Product Owners in Agile delivery environments.

  • Experience developing UAT plans, test scenarios, and business-validation strategies.

  • Experience coordinating User Acceptance Testing.

  • Experience creating training plans, training materials, job aids, and operational-readiness documentation.

  • Experience documenting current-state and future-state business processes.

  • Experience with process-modeling tools such as Bizagi.

  • Experience supporting large-scale government, healthcare, financial-services, or enterprise-system implementations.

  • Experience documenting complex business-program integrations and data flows.

  • Strong requirements traceability experience.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

#LI-AA1 #LI-Hybrid #Hiring #lansing #jobsinMichigan #IIBA #BusinessAnalyst #CBAPjobs #hiringnow

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10122753
  • Position Id: 244675
  • Posted 1 day ago

Company Info

About HTC Global Services

HTC Global Services, established in 1990 and headquartered in Troy, Michigan, is a leading global information technology, and business process services company with operations across North America, Europe, Asia Pacific, Middle East, and India. We leverage our expertise in legacy and emerging digital technologies to deliver transformative outcomes for our enviable list of clients, which includes Fortune 1000 companies.

Our new vision Reimagining a better-shared world and mission Bringing human expertise to tech for delivering purposeful solutions that amplify value is at the heart of our transformation approach, powered by cloud, platform mindset, and engagement. Our motto Let s make digital change happen is our commitment to empower our clients to succeed in this digital world. While our values integrity, teamwork, the pursuit of excellence, committed, customer-centric, and thought-leadership, defines our character and behavior. 

Mission:
Bring human expertise to tech in order to deliver purposeful solutions that amplify value.

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