100% Remote: ServiceNow Architect/Consultant Position opens with my Client

Hello,

I have below exclusive position with my client. Please let me know your interest so that we can move ahead for further steps.

Job Title: ServiceNow Architect/Consultant

Location: 100% Remote (Must be local to Baltimore, MD They will also consider remote, but consultant will need to travel a little bit on site. Travel will be paid for by the client. Maybe two times per year)

Duration: 12+ Months

Working in close partnership with our client-facing Practice Leader, you will be the primary technical authority for the account. You won t just build to a specification; you will define it. You will be responsible for assessing complex business challenges, developing clear technical trade-offs, and building Proofs of Concepts (PoCs) to validate designs. You will also play a vital role in mentoring our Academy-trained developers, ensuring our delivery meets the highest architectural standards.

Key Responsibilities:

Strategic Evaluation:

• Act as the technical authority to assess how ServiceNow ITOM,
• CMDB, and Asset Management solve broad enterprise problems.
• Design & Trade-offs:
• Develop multiple architectural paths for project initiatives, presenting the pros and cons of each (e.g. "Out-of-the-Box" vs. "Customization") to help stakeholders make informed, data-driven decisions.
• Rapid Prototyping:
• Get hands-on to build
• Proofs of Concepts (PoCs)
• that prove feasibility and architectural integrity before handing designs to the development team.
• Technical Mentorship:
• Guide and upskill our newly trained ServiceNow Developers, fostering a culture of technical excellence and best practices.
• Technical Governance:
• Set the "North Star" for platform health, ensuring solutions are scalable, secure, and minimize technical debt.

Basic Qualifications:

• 12+ years of ServiceNow experience, with a clear transition into Architecture or Lead Advisory roles.
• Architectural Mindset:
• Proven ability to look beyond a single module to evaluate impact across the wider IT landscape.
• Hands-on Prototyping:
• Experience building PoCs to validate complex designs and "sell" architectural ideas.
• Technical Depth:
• Deep knowledge of ServiceNow ITOM (Discovery, Service Mapping), CMDB, and Asset Management and related best practices.
• Certifications:
• Certified System Administrator (CSA) and Certified Application Developer (CAD) are required.

Preferred Qualifications:

• CIS certifications in CMDB and CSDM, Discovery, Service Mapping, HAM, or SAM.
• Certified Technical Architect (CTA) (nice to have).