Technical Team Leader - Salesforce

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

Role Overview

We are seeking an experienced Lead Salesforce Developer with strong expertise in Salesforce Commerce (SFCC/B2C Commerce or Salesforce eCommerce solutions), along with solid experience in Sales Cloud and Service Cloud.

The ideal candidate will bring 9-10 years of experience, including leading large-scale Salesforce implementations, architecting eCommerce solutions, and conducting Salesforce Org Assessments for UK clients.

This role demands deep technical expertise, leadership, and the ability to deliver scalable, high-performing digital commerce solutions.

Key Responsibilities

Leadership & Delivery

• Lead end-to-end delivery of Salesforce Commerce Cloud / eCommerce implementations
• Provide technical leadership across development teams and ensure best practices
• Work closely with architects, product owners, and business stakeholders
• Mentor team members and conduct code/design reviews

Salesforce Commerce Development

• Design and develop solutions on: Salesforce Commerce Cloud (SFCC - B2C Commerce) or Salesforce eCommerce platforms
• Develop and customize: Storefronts, cartridges, pipelines/controllers Integrations with third-party systems (payments, OMS, CMS, analytics)
• Implement best practices for performance optimization, scalability, and security

Salesforce Core Expertise

• Work with Sales Cloud and Service Cloud for integrated commerce experiences
• Develop custom solutions using: Apex, Lightning Web Components (LWC) APIs and integration frameworks
• Enable unified customer experience across sales, service, and commerce

Integrations & Architecture

• Design and implement integrations between: Commerce Cloud and Salesforce Core External systems (ERP, payment gateways, logistics platforms)
• Ensure seamless data flow and customer journey across platforms

Salesforce Org Assessments

• Conduct Salesforce Org Health Assessments for UK clients
• Evaluate architecture, performance, scalability, and technical debt
• Provide detailed recommendations and transformation roadmaps
• Present findings to senior stakeholders

Client Engagement

• Work with global clients (UK) on requirements, solutioning, and delivery
• Participate in workshops, discovery sessions, and design discussions
• Ensure compliance with industry standards and regional regulations

Required Skills & Qualifications

Technical Skills

• Strong experience in: Salesforce Commerce Cloud (SFCC / B2C Commerce) or Salesforce eCommerce solutions Salesforce Sales Cloud & Service Cloud
• Proficiency in: SFCC development (ISML, controllers, pipelines, cartridges) JavaScript, HTML, CSS (for storefront development)
• Experience with: Apex, LWC, and Salesforce platform development REST/SOAP APIs and integration patterns Payment gateway and third-party integrations

Architecture & Assessment

• Experience in Salesforce Org Assessments / Health Checks
• Strong understanding of: Commerce architecture and multi-channel solutions Data integration and system design
• Ability to design scalable and high-performance commerce solutions

Soft Skills

• Excellent communication and stakeholder management
• Proven experience working with UK clients
• Strong leadership and mentoring capabilities
• Analytical mindset with problem-solving skills

Preferred Qualifications

• Salesforce Certifications (preferred): Salesforce B2C Commerce Developer / Architect Salesforce Platform Developer II Salesforce Application/System Architect
• Experience with: OMS (Order Management Systems) Headless commerce architecture DevOps tools (Copado, Gearset, CI/CD pipelines)
• Knowledge of Agile/Scrum methodologies
• Experience: 9 + Years

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.