Service Desk Technician

Title: Service Desk Technician-2 Location: Remote Position Type: Contract Compensation Pay Range:$11.76-$16.80 Per Hr Job Description: Join our team as a remote Service Desk Technician on a contract basis, providing technical support to various locations with unique infrastructure needs. You will handle support requests, document issues, and ensure excellent customer service while using various technologies. Key Responsibilities Deliver exceptional customer service by demonstrating empathy a

Job Description Job Description The IT Technician/Service Desk Technician (Job Profile: Computer Support Technician 2) provides comprehensive hardware and software support to end-users and functions as both a Tier-1 and Tier-2 Service Desk resource. This position delivers advanced troubleshooting and escalation support while also handling front line service desk requests as needed to ensure consistent coverage as operational needs require. The role assists with School of Medicine systems and a

A health services network in Tennessee is actively seeking a new Service Desk Support Specialist to provide Tier 1 technical support for critical business services remotely. About the Opportunity: Schedule: Full-time Hours: 7am to 11pm (flexible; 8 hours a day) Setting: Remote Responsibilities: Serving as the single point of contact for technical support via multiple channels Providing Tier 1 support for various IT systems Accurately logging and tracking incidents in the ITSM system Proactively

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp