Cerebra Consulting Inc is a System Integrator and IT Services Solution provider with a focus on Big Data, Business Analytics, Cloud Solutions, Amazon Web Services, Salesforce, Oracle EBS, Peoplesoft, Hyperion, Oracle Configurator, Oracle CPQ, Oracle PLM and Custom Application Development. Utilizing solid business experience, industry-specific expertise, and proven methodologies, we consistently deliver measurable results for our customers. Cerebra has partnered with leading enterprise software companies and cloud providers such as Oracle, Salesforce, Amazon and able to leverage these partner relationships to deliver high-quality, end-to-end customer solutions that are targeted to the needs of each customer.
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Job Title: Salesforce BSA || W2 only
Location: Columbus, OH
Required Skills: - 5+ years of Business Analyst / Business System Analyst Experience - Salesforce (Across the board with the different modules) - Financial Services Cloud (MAJOR PLUS) Need to understand Salesforce to be able to break down requirements into feasible work. - Salesforce Admin Certification
Additional Skills: - Integration experience is a major plus or have written requirements for integration work, that is helpful. - Azure DevOps - Banking/Financial Services Industry Experience
Job Description:
Client is looking for a Lead Business Systems Analyst (BSA) in our Salesforce Center of excellence (COE). In this role you will be part of a team working to develop solutions enabling the business to leverage Salesforce platform to elevate the business processes towards an improved Optimal Customer experience (OCR). As a Lead BSA Analyst, you will work with the business to understand their needs, document technical requirements and build/manage the product backlog.
Key EDW salesforce products utilized include Sales and Service cloud, Financial Services cloud, Marketing Cloud, Mulesoft & Copado. If you consider Salesforce as a strategic asset, evangelize the value of seamless end to end processes, have a passion for learning and continuous improvement, this role is for you.
Key Responsibilities
- Serves as a liaison and knowledge source with stakeholders, product owner and team members.
- Work with product team in an Agile environment to understand Epic vision, breakdown of features and how user stories should be prioritized.
- Facilitate backlog refinement sessions to refine user story details, acceptance criteria, and establish story points with team members. These meetings should result in user stories ready to be prioritized into the backlog.
- Work with the Agile team, Product Owner, and business stakeholders to facilitate and document any source to target data mappings as required.
- Participates in the identification, quantification and mitigation of risks and issues.
- Responsible for working with the Application BSAs to identify and escalate impediments to completing the requirements to the Scrum Master.
- Work with the product team to ensure there is good volume of user stories in backlog to ascertain backlog health and flexibility.
Basic Qualifications
- Bachelor's Degree.
- 5+ years of experience as Business Systems Analyst.
- 2+ years of experience using SOQL to create ad-hoc queries and analyze data.
- Highly motivated with strong organizational, analytical, and problem-solving skills.
- Ability to effectively prioritize and execute tasks and handle multiple projects simultaneously.
- Excellent verbal and written communications skills.
- Experience leading other BSAs on a project team.
Preferred Qualifications
- Experience in financial services (banking) industry.
- Experience working with Salesforce platform with Sales and Service cloud. FSC would be preferred.
- Salesforce Administration certifications
Strong organizational skills with demonstrated ability working with a high-performing team.
Sudhanshu Srivastava
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