Help Desk

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or On-site? Candidate MUST be a CURRENT WI resident. No relocation allowed. Currently 100% Remote, subject to change at any time. Required to go to Central Office at any time. Required to be Wisconsin resident. Working under general supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM) and the BTM Help Desk IS Tech Services Seniors, the IS Tech Services Professional performs level one troubl

We are seeking an IT Help Desk / Technical Support professional with strong customer service skills and foundational technical support experience to assist users in a fast-paced environment. Key Qualifications Fundamental computer literacy and basic troubleshooting experience Strong customer service background with excellent communication and active listening skills bility to troubleshoot common technical issues including password resets, software installation, and basic network connectivity

Requisition ID: 2706Standard Title: Required Security Clearance: No Security Clearance RequiredLocation: RemoteWork Type: RemoteShift: FirstReferral Eligibility: EligibleU.S. Citizenship Required? Yes Position Summary Base-2 Solutions is seeking a Help Desk Representative to support USSOUTHCOM J26 ENHANCED DOMAIN AWARENESS task order. This role involves providing technical support for cloud-based and on-premises environments, ensuring timely and effective resolution of IT-related issues. Essent

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required**MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on custome