Apply Now

School Support Field Technician

Atlanta, GA, US • Posted 60+ days ago • Updated 2 days ago

Contract W2

Contract Independent

12 Months

On-site

Depends on Experience

Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Job Details

Skills

desk-side Support
Field Technician
macOS
A+
Chromebooks

Summary

Skills and Qualifications:

3+ years of work experience minimum
A+ Certification REQUIRED
Strong customer service skills
Strong oral and written communication skills
Prior experience with desk-side and break/fix support is a MUST
Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST
Proficient in understanding network infrastructure and wireless support
Familiarity with ticketing systems (Incident IQ) preferred
Experience in an educational environment is a plus
Must pass a fingerprint background check
Must be authorized to work in the United States
Valid driver's license and reliable personal transportation required

Personal Attributes:

Must be punctual, present, and visible throughout the workday
Creative, curious, analytical, enthusiastic, and display strong attention to detail
Ability to work independently and effectively on tight deadlines, as necessary
Excellent command of the English language
Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
Positive and productive team player
Desire to learn new skills as technology evolves
Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed)
Neat and clean appearance to include personal hygiene

Education/Training:

Minimum of an Associate degree (preferred)
A+ Certification
3+ years of experience in field tech support. An equivalent combination of education and experience will be considered

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10118415
Position Id: 912
Posted 30+ days ago

Contact the job poster

Dinesh Mathi

Recruiter @ NovaLink Solutions

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Helpdesk Support

Atlanta, Georgia

•

30+d ago

Requisition ID: 65795Service Desk Analyst IIClient: Atlanta Public Schools - ITDuration: 12+ MonthsLocation: 130 Trinity Ave SW 1st Floor Atlanta, Georgia 30303-0000Help Desk / Service Desk Support Analyst IIProvides advanced Tier-2 technical support within a K12 public school district environment for teachers, administrators, support staff, students, and families. This role is responsible for resolving escalated incidents, performing advanced troubleshooting, supporting district-wide technolo

Easy Apply

Contract

25 - 30

Field Engineer

Atlanta, Georgia

•

Today

Job Title: Field Services IT Engineer (Infrastructure & Deskside Support) Role Overview We are seeking a reliable and customer-focused Field Services IT Engineer to join our infrastructure support team. In this role, you will be the primary on-site technical expert for high-traffic corporate and operational facility environments. You will own the installation, maintenance, and troubleshooting of a broad scope of IT hardware-from standard office workstations and peripherals to complex networked

Full-time

USD 49,900.00 - 60,300.00 per year

Part-Time (P/T) IT Onsite Technician

Norcross, Georgia

•

Today

Recruiting contact Contact us directly if you have any questions about this open job position Contact us Your skills 18 months of IT experience (or equivalent)Technical certifications such as A+ or Network+ are preferredFamiliarity with Windows OS, Mac OS, and various software applicationsExperience in OS, Apps and H/W installation and troubleshooting depending on project productsExcellent communication and customer service skillsAbility to work independently and as part of a teamThis role is a

Part-time

USD 20.00 - 25.00 per hour

Network & Field Services Technician

Carrollton, Georgia

•

Today

This position is a full-time IT support and field services role for a software company in Carrollton, GA. The technician provides technical support, installs and supports the company's proprietary law enforcement and fingerprinting software, assists engineering with testing and bug fixes, and maintains internal IT systems. The role combines Level 1-3 IT support, customer service, and some administrative work. Key Responsibilities Install, configure, troubleshoot, and repair hardware and softwar

Full-time

USD 42,000.00 per year

Search all similar jobs

More jobs at NovaLink Solutions in Atlanta, GA