School Support Field Technician

Atlanta, GA, US • Posted 60+ days ago • Updated 7 hours ago

Contract Independent

Contract W2

On-site

Depends on Experience

Fitment

Dice Job Match Score™

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Job Details

Skills

desk-side Support
Field Technician
macOS
A+
Chromebooks

Summary

Skills and Qualifications:

3+ years of work experience minimum
A+ Certification REQUIRED
Strong customer service skills
Strong oral and written communication skills
Prior experience with desk-side and break/fix support is a MUST
Prior mobile device support experience: Chromebooks, iPads, macOS, and iOS is a MUST
Proficient in understanding network infrastructure and wireless support
Familiarity with ticketing systems (Incident IQ) preferred
Experience in an educational environment is a plus
Must pass a fingerprint background check
Must be authorized to work in the United States
Valid driver's license and reliable personal transportation required

Personal Attributes:

Must be punctual, present, and visible throughout the workday
Creative, curious, analytical, enthusiastic, and display strong attention to detail
Ability to work independently and effectively on tight deadlines, as necessary
Excellent command of the English language
Exceptional customer service skills, including the ability to interact professionally with a diverse group of customers
Positive and productive team player
Desire to learn new skills as technology evolves
Business casual attire (i.e., no sweat pants or jeans with holes; sneakers/basketball shoes allowed)
Neat and clean appearance to include personal hygiene

Education/Training:

Minimum of an Associate degree (preferred)
A+ Certification
3+ years of experience in field tech support. An equivalent combination of education and experience will be considered

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10118415
Position Id: 912
Posted 30+ days ago

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