Financial Analyst

Experience: 3 to 5 Years

Client is looking for resources with US Banking experience, specific to Print and Mail / Check Capture / Image Processing domain.

The resource should have experience implementing any platform solutions in large or community banks for print/mail production; familiarity with check capture/remittance platforms and lock-box processing.

Job Responsibilities:

* Mid-level implementation specialist (5–8 years experience) delivering FIS imaging and payments solutions across distributed capture, ATM, ImageCentre, DirectLink, and remittance platforms

* Operates as both Project Manager and Technical Analyst on small projects; serves as Technical Analyst on larger multi-product, cross-functional engagements

* Client-facing role requiring strong communication, requirements gathering, and independent solutioning ability

* Must work US business hours; after-hours and weekend support required for newly implemented clients for a minimum of 2 weeks post go-live

Functional & Domain Knowledge

* Strong financial industry and items processing domain knowledge across banking and payments

* Merchant and mobile distributed capture workflows — understanding of end-to-end deposit lifecycle

* ATM image deposit knowledge including capture, balancing, and exception handling

* Image Cash Letter (ICL) processing; Duplicate Detection configuration and management

* Familiarity with teller and distributed capture environments within banking institutions

Platform & Application Knowledge

* CCX / FXD — merchant and mobile distributed capture platform; core competency across majority of profiles

* DLM / DLC — distributed capture management and configuration (required for multi-product profiles)

* ATM Express — ATM image deposit processing and configuration knowledge

* ImageCentre — installer, configuration, and training proficiency; Duplicate Detection knowledge

* DirectLink — product-to-product migration experience; teller and distributed capture configuration

* Voyager — implementation and support knowledge; Image Cash Letter (ICL) processing

Project & Client Management

* Run small-scope projects independently as both Project Manager and Technical Analyst

* Serve as Technical Analyst on larger, multi-product, cross-functional implementation projects

* Manage client expectations, scope, and escalations through go-live and stabilisation phases

* Lead client calls, training sessions, and on-site go-live and hypercare support

* Ability to engage and coordinate other technical resources as needed during complex implementations

Technical Skills

* Strong SQL knowledge — querying, data validation, troubleshooting, and implementation support

* Strong item processing knowledge spanning merchant capture, mobile capture, teller, distributed, and ATM image deposit channels

* Deposit settlement and balancing knowledge across distributed capture environments

* Sort pattern and logic knowledge; ability to review and configure client capture requirements

* Requirements gathering, gap analysis, and technical solutioning; cross-team collaboration

* Product-to-product migration delivery; add-on and work order technical project execution

Soft Skills & Work Requirements

* Excellent written and verbal communication; strong training and documentation skills

* Ability to review client requirements and relay to appropriate technical resources where needed

* Attention to detail, independent judgment, and quality focus across all deliverables

* Adaptability and resilience; ability to manage multiple priorities in deadline-driven environments

* Must be available to work US business hours (North America client base)

* After-hours and weekend availability required for minimum 2 weeks post go-live per new client