ServiceNow Consultant

Remote • Posted 21 hours ago • Updated 21 hours ago
Contract W2
6 Months
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • CMDB
  • ITSM
  • CAD
  • AIOPs

Summary

Job Title: Sr. ServiceNow Developer

Location: Remote  

Duration: 6 Months

 
Local candidates preferred, but 100% remote is acceptable. 

 
 
Key Responsibilities
 
Development & Backlog Execution: Rapidly absorb existing requirements to develop, configure, test, and deploy solutions for backlog items. Fully utilize the platforms, workflow, and Flow Designer capabilities to automate processes.
 
Service Portal & Catalog Management: Create and enhance complex Service Catalog items. Update and support the Service Portal/Employee Center to improve user experience and self-service adoption.
 
Knowledge Management: Maintenance of the Knowledge Base (KB) structure, ensuring optimal categorization, governance, and usability.
 
Implementation & Integration: Perform full lifecycle implementation tasks, including configuration, system integration, testing, requirements gathering, and solution design. Support and design robust integration between ServiceNow and third-party business systems.
 
Reporting & Dashboards: Create, configure, and maintain service now reports, and dashboards to provide actionable insights to key stakeholders.
 
Documentation: Author clear, concise technical, and processed documentation (processes, procedures, and day-to-day tasks) utilizing the ServiceNow Knowledge Base module.
 
Required Skills & Qualifications
 
Implementation Experience: Must have direct, hands-on experience, implementing or being an active part of a core ServiceNow Implementation team (e.g., Full platform, rollouts, major, module deployment, or system migrations)
 
Experience: Minimum of 3-5+ years of hands-on experience as a ServiceNow Developer/Administrator 
 
Core Module Expertise: Strong, technical knowledge, and implementation experience with:
 
• ITSM (Incident, problem, change, knowledge, and catalog/request management)
 
• CSM (Customer Service Management) 
 
Secondary Module Exposure: Working knowledge and experience with HRSD (Human resources, service delivery) and CMDB.
 
Technical Proficiency: Deep understanding of ServiceNow Best Practices, workflow, customization, Client Scripts, Business Rules, UI, Policies, and integration protocols (REST/SOAP)
 
Process & Change Management: Solid understanding of ITIL frameworks, change management, and continuous process improvement activities.
 
Soft Skills and Professional Attributes
 
Autonomy: Proven ability to work independently, manage time, effectively, and drive assignments/projects through to successful completion.
 
Communication: Excellent written and verbal communication skills, with a talent for drafting clear business correspondence, and technical documentation.
 
Diplomacy & problem-solving: Exceptional Customer service skills with the ability to respond to automatically to sensitive, critical, or high-pressure issues.
 
Collaboration: A team-oriented mindset with the ability to maintain a high level of teamwork across various IT and business groups.
 
Adaptability: highly organized, flexible and capable of prioritizing tasks in a fast-paced environment
 
Preferred qualifications (Plus) 
 
Industry Experience: Prior working experience within Higher Education, institution/systems of Government entities (Federal, state or local) are highly desirable.
 
ServiceNow-Related Certifications such as Certified System Administrator (CSA), ServiceNow, Certified Application Developer (CAD), ServiceNow Certified Implementation Specialist (CISM) in ITSM or CSM. 
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91112163
  • Position Id: 8150-32090-
  • Posted 21 hours ago

Company Info

About Noblesoft Technologies Inc.

Noblesoft's Executive Leadership is driven by a profound commitment to client success and employee growth. The team sets the strategic direction by focusing on mastery within core Enterprise Application practices—Salesforce, SAP, and Workday, among others. By prioritizing innovative solution delivery and fostering a culture where every team member is empowered, the leadership ensures Noblesoft remains a trusted partner in digital transformation across its specialized industries.

The leadership team's deep expertise in enterprise technology enables Noblesoft to navigate complex implementation challenges and deliver high-value, scalable solutions. They are instrumental in continuously evolving the company's offerings, ensuring services remain aligned with the latest advancements in CRM, ERP, and HCM platforms. This proactive approach to market trends ensures that Noblesoft consultants are always working with best-in-class methodologies to drive client modernization initiatives.

Beyond technical strategy, the core philosophy of the leadership is centered on people. They maintain an employee-centric focus, viewing the talented consultant base as the primary asset for ensuring project excellence and cultivating long-term client relationships. This dedication to internal growth includes sponsoring continuous professional development, specialized certifications, and mentorship programs across all major practices.

Ultimately, the vision of the Executive Leadership is to position Noblesoft not just as a technology implementer, but as a strategic advisory partner for global enterprises. Their guidance ensures every solution deployed—whether a Salesforce customization, a SAP S/4HANA migration, or a Workday deployment—is rooted in a clear understanding of the client's business objectives, securing the company's reputation for great products, sustainable solutions, and enduring client partnerships.

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