AI Ops Engineer II

Denver, CO, US • Posted 1 hour ago • Updated 1 hour ago
Full Time
On-site
USD $58.00 - 60.00 per hour
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Use Cases
  • IT Service Management
  • Reasoning
  • Workflow
  • Help Desk
  • Root Cause Analysis
  • Data Quality
  • Software Engineering
  • API
  • Data Engineering
  • Prompt Engineering
  • LangChain
  • Autogen
  • Microsoft Certified Professional
  • Python
  • RESTful
  • IT Operations
  • ServiceNow
  • Configuration Management Database
  • Dynatrace
  • Zabbix
  • Cloud Computing
  • Google Cloud
  • Google Cloud Platform
  • Life Insurance
  • Recruiting
  • Artificial Intelligence
  • Privacy

Summary

IDR is seeking a AI Ops Engineer II to join one of our top clients for a remote opportunity. In this role, you'll help design and scale a unified operational AI interface used by IT Operations teams to access infrastructure data, insights, and automation in one centralized platform. You'll partner with AI architects to build foundational integrations and multi-agent workflows that support modern AIOps use cases across enterprise systems.

Position Overview for the AI Ops Engineer II:
  • Build and enhance an enterprise operational AI platform that serves as a centralized interface for IT Operations engineers.
  • Develop foundational data integrations connecting LLM frameworks to systems like ITSM/CMDB, monitoring, and cloud platforms.
  • Design and implement multi-agent reasoning workflows to support incident triage, Help Desk automation, and root cause analysis (RCA).
  • Create API-driven services and tooling in Python to connect disparate systems and enable reliable automation.
  • Improve data quality, governance, and guardrails to increase AI safety, accuracy, and operational trust.

Requirements for the AI Ops Engineer II:
  • 3-5 years of overall engineering experience, including a strong foundation in backend software engineering, API integration, data engineering, or traditional AIOps
  • 1-2 years of hands-on experience with modern LLMs, prompt engineering, and Retrieval-Augmented Generation (RAG)
  • Experience building multi-agent AI systems (e.g., LangChain, AutoGen, CrewAI) and leveraging tool-calling and/or Model Context Protocol (MCP) patterns
  • Strong Python development skills with extensive experience building and consuming RESTful APIs
  • Familiarity integrating with IT operations systems such as ServiceNow (ticketing/CMDB) and monitoring/telemetry platforms (e.g., Dynatrace, Zabbix) and cloud environments (e.g., Google Cloud Platform)

What\'s in it for you?
  • Competitive compensation package
  • Full Benefits; Medical, Vision, Dental, and more!
  • Opportunity to get in with an industry leading organization.

Why IDR?
  • 25+ Years of Proven Industry Experience in 4 major markets
  • Employee Stock Ownership Program
  • Dedicated Engagement Manager who is committed to you and your success.
  • Medical, Dental, Vision, and Life Insurance
  • ClearlyRated\'s Best of Staffing Client and Talent Award winner 12 years in a row.
  • 58-60/hr
  • #LI-Remote


By submitting this application, you acknowledge and consent to engage in conversation with a recruiter or virtual recruiter from IDR Inc. and its affiliates, and contracted partners by receiving calls, AI-generated calls, texts, or emails to the contact information provided. Please ensure that the contact information provided is one you are permitted to use and are authorized to receive such messages on. If your contact information changes during the application process, please notify IDR promptly. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt-out of receiving communications at any time by saying or replying with "STOP" and "HELP" for help. To view our privacy policy, you may access it here (;br>PandoLogic. Keywords: Build Engineer, Location: Denver, CO - 80218
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: pandfeed
  • Position Id: 604083209
  • Posted 1 hour ago
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