Senior Manager, Network Services
We are looking for an ambitious and people-centered Senior Manager, Network Services who is excited to build resilient, modern networks and develop high-performing teams. In this role, you will shape the future of our enterprise network while mentoring talented engineers and partnering closely with business leaders. If you are energized by solving complex problems, leading with empathy, and delivering reliable technology that people depend on every day, this role offers meaningful impact and room to grow.
Responsibilities
- Lead the strategy, architecture, and long-term resilience of our enterprise wired and wireless network to support evolving business needs.
- Translate business goals into clear network roadmaps, balancing near-term delivery with long-term scalability and reliability.
- Build, develop, and inspire a team of senior network engineers through coaching, feedback, and growth opportunities that prepare future leaders.
- Partner with senior IT and business leaders to plan, prioritize, and deliver complex initiatives that improve performance, availability, and end-user experience.
- Ensure high levels of network availability through proactive lifecycle management, monitoring, and continuous improvement.
- Guide the design and execution of WAN, LAN, and wireless solutions, ensuring alignment with security and service management standards.
- Oversee vendor selection and relationships, including forecasting resource needs and managing contracts to maximize value.
- Provide clear, concise updates to leadership on progress, risks, and outcomes of network initiatives.
- Encourage innovation by empowering the team to bring forward new ideas and challenge existing approaches in service of better results.
Qualifications
Required
- Minimum 5 years of leadership or management experience supporting enterprise network or infrastructure teams.
- Minimum 5 years of experience leading complex technology projects, including responsibility for coordinating the work of others.
- Strong hands-on knowledge of enterprise networking technologies such as routing and switching, wireless, MPLS, VPNs, firewalls, load balancing, and network access controls.
- Practical experience with protocols including BGP, OSPF, MPLS, QoS, DNS, and related technologies.
- Proven ability to set direction, make informed decisions, and guide teams through complex technical challenges.
- Strong communication skills, with the ability to explain complex technical concepts in clear, simple terms to technical and non-technical audiences.
Preferred
- Bachelor's degree in Information Technology or a related field.
- Experience supporting distributed enterprise networks at scale.
- Background in both engineering and operational network environments.
- Experience presenting to senior leadership and influencing decisions.
- Relevant IT or networking certifications.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 138,300 - 230,500 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
About The Cigna Group Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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